Pessoal, bom dia.
Iniciarei um trabalho sobre indicadores de performance - KPI e estou
precisando adquirir maiores conhecimentos, alguém da lista tem algum
material (KPI) que possa fornecer/indicar?
Grato e à disposição,
Wesley Oliveira
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Lista ITSM_BR - Gestão de TI - Mantida e moderada por Gilberto Biasoto - IT
gbiasoto @ yahoo.com.br
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Para de descadastrar envie email para: [EMAIL PROTECTED] ---
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/itsm_br/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/itsm_br/join
(Yahoo! ID required)
<*> To change settings via email:
mailto:[EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]
<*> To unsubscribe from this group, send an email to:
[EMAIL PROTECTED]
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
