Wesley, Sobre quais processos você deseja obter KPI?
Grato, Ivan Luizio. From: "wo_br" <[EMAIL PROTECTED]> Reply-To: [email protected] To: [email protected] Subject: [itsm_br] Indicadores de Performance - KPIs Date: Wed, 18 Oct 2006 12:11:41 -0000 Pessoal, bom dia. Iniciarei um trabalho sobre indicadores de performance - KPI e estou precisando adquirir maiores conhecimentos, alguém da lista tem algum material (KPI) que possa fornecer/indicar? Grato e à disposição, Wesley Oliveira _________________________________________________________________ MSN Messenger: instale grátis e converse com seus amigos. http://messenger.msn.com.br ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gestão de TI - Mantida e moderada por Gilberto Biasoto - IT gbiasoto @ yahoo.com.br ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/itsm_br/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
