*********************** verificado contra virus ***********-***********
Wesley. Acesse o site do ISACA e veja em PDF o Cobit 4.0. Adriano Martins Antonio, PMP ITIL Foundation Certified Gestão de Projetos Informática - Qualidade Tel.: 3366-5280 "wo_br" <[EMAIL PROTECTED]> Enviado Por: [email protected] 18/10/2006 09:11 Favor responder a [email protected] Para [email protected] cc Assunto [itsm_br] Indicadores de Performance - KPIs *********************** verificado contra virus ***********-*********** Pessoal, bom dia. Iniciarei um trabalho sobre indicadores de performance - KPI e estou precisando adquirir maiores conhecimentos, alguém da lista tem algum material (KPI) que possa fornecer/indicar? Grato e à disposição, Wesley Oliveira [Non-text portions of this message have been removed] ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gestão de TI - Mantida e moderada por Gilberto Biasoto - IT gbiasoto @ yahoo.com.br ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/itsm_br/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
