ok, these are basic things but its not jaws specifically that is the
trouble, since my portable unit is an XP computer running jaws 13 and office
2003 and I never had a lick of trouble with it other than some of the excel
keystrokes stopped working. 

so...
firstly open word, and then make sure that the word window  is maximized,
there are several ways to do this, but stock fast typing method for word is
alt and spacebar, then hit X for maximize. 
second thing is to open the view menu (alt and v) and check what view is
selected, normal or  print view is the usual ones used.
3. next are a couple notes, first did you restart your computer after
installing jaws 13? if not try it, on XP I sometimes got this kind of result
after coming out of sleep mode and would have to close and restart jaws to
be able to read things again.
the next thing, is do you have other office applications installed on your
computer, and are they being read (if you said something about this in your
first message I can't remember so am just jotting it down just in case)

ok, look these over, give them a try and let us know the end results, 

elf

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Mich
Sent: Saturday, September 22, 2012 7:09 PM
To: [email protected]
Subject: Re: [JAWS-Users] jaws no longer reading ms word 2003 docks after
upgrading to jaws 13 please help.

I went to look for enhanced editing and didn't find anything like that. on 
my laptop running windows 7 it works fine running jaws 13 but on my desktop 
running windows xp and when I try to run jaws 13 and ms word 2003 it doesn't

work. maybe that helps. It does work with jaws 12 though on my xp pc. many 
thanks for any help that any one can give me to fix this. from Mich. 


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