Adrian,
I absolutely cannot replicate your problem, and as you know, I too have
Windows 7 and IE 11. However, I still run JAWS 15. Here's what I tried
to cause your symptoms, all of which failed:
Turning off virtual cursor.
Turning off the menu bar in View/Toolbars.
Pressing Control right arrow and then alt right arrow, thinking one of
the keys might have gotten stuck somehow.
Even tried windows key right arrow.
I can't make JAWS react the way you've described. Don't you still have
an old JAWS 16 running around somewhere? (I'm thinking I'm remembering
that right.) Does the problem persist in JAWS 16? Do you have a copy of
NVDA lying around? If not, what about Narrator?
Brad
On 1/29/2016 10:08 PM, Adrian Spratt wrote:
Brad,
The virtual cursor question was interesting, but as with you, not my
particular problem. I just turned it off in case I got better
navigation in the menus, but to no avail.
Your question makes sense, and the answer is that JAWS alternates only
between the two options. If I right arrow twice, say, I need
left-arrow only once to return to the right-hand option.
One more curious factor. when I down arrow through the file menu, I
get all the usual choices available there.
As for the favorites menu, a single right-arrow takes me to “Delete
browser history…” It’s as if I’m in some sort of bar that I rarely get
to. More arrowing and tabbing gets no further.
*From:*Brad Martin [mailto:[email protected]]
*Sent:* Friday, January 29, 2016 9:15 PM
*To:* [email protected]
*Subject:* Re: Menu choices suddenly limited in IE11
Adrian,
This is interesting. (I'm sure not for you." So you say the only
options you have are File and Help on the menu bar. Do you have
options that say nothing at all? That is, if you're on file, and you
right arrow, does JAWS immediately say Help, or do you get nothing
about four times, and then on the fifth right arrow get Help? I'm
wondering if you have items which just aren't being read, or if you're
being skipped over the ones in between. Does my question make sense?
By the way, somebody mentioned the virtual cursor being turned off all
the time, so I manually turned off mine and the menu itself still
works normally. So I don't think that's your problem.
Brad
On 1/29/2016 4:32 PM, Adrian Spratt wrote:
After installing the latest release of JAWS 17, I’m getting
limited menu access in IE11. For example, if I press the alt key
to bring up the file menus, only “file” and “help” are available.
With the JAWS cursor, I know edit, favorites, etc., are there, but
I can’t access them.
I can get to favorites with alt-a. Here again, however, I
encounter this weird binary situation where only two “favorites”
are available to me.
I’m having a similar experience with Chrome with the
right-mouse-click menu on links. (this undoubtedly explains the
problem I had yesterday following Brian’s suggestion for handling
PDF files in Chrome.)
I say this all occurred after I installed the current JAWS 17
release, but I’m not sure it’s the cause. I’m pretty sure I went
into IE after installing the update and initially had no problems.
I also found this morning that JAWS wasn’t reading
character-by-character in Word 2010. Fortunately, I fixed this
problem by a combination of Office 2010 repair and a JAWS repair
using the .exe file for the current release. However, these fixes
made no difference to IE.
For the record, I also ran a Malwarebytes scan, and no problems
were detected. Also, I’ve had no Windows updates in the past two days.
I lean toward thinking this is a JAWS problem. Has anyone
experienced it and, if so, did you find a fix?
--
Brad Martin
[email protected] <mailto:[email protected]>
My Facebook page where I post online shopping coupons and deals:
facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
--
Brad Martin
[email protected] <mailto:[email protected]>
My Facebook page where I post online shopping coupons and deals:
facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
