Hi Adrian, A couple of questions that I'm sure you've checked. Is the window maximized? In the view menu / Toolbars submenues, is the menu bar & lock the toolbars checked? Have you tried using Jaws 16 to see if that works any better? I'm just shooting in the dark so to speak. Take care. Mike Global warming? Most likely caused from hot air generated by politicians! ----- Original Message ----- From: Adrian Spratt To: [email protected] Sent: Friday, January 29, 2016 8:08 PM Subject: Re: Menu choices suddenly limited in IE11
Brad, The virtual cursor question was interesting, but as with you, not my particular problem. I just turned it off in case I got better navigation in the menus, but to no avail. Your question makes sense, and the answer is that JAWS alternates only between the two options. If I right arrow twice, say, I need left-arrow only once to return to the right-hand option. One more curious factor. when I down arrow through the file menu, I get all the usual choices available there. As for the favorites menu, a single right-arrow takes me to “Delete browser history…” It’s as if I’m in some sort of bar that I rarely get to. More arrowing and tabbing gets no further. From: Brad Martin [mailto:[email protected]] Sent: Friday, January 29, 2016 9:15 PM To: [email protected] Subject: Re: Menu choices suddenly limited in IE11 Adrian, This is interesting. (I'm sure not for you." So you say the only options you have are File and Help on the menu bar. Do you have options that say nothing at all? That is, if you're on file, and you right arrow, does JAWS immediately say Help, or do you get nothing about four times, and then on the fifth right arrow get Help? I'm wondering if you have items which just aren't being read, or if you're being skipped over the ones in between. Does my question make sense? By the way, somebody mentioned the virtual cursor being turned off all the time, so I manually turned off mine and the menu itself still works normally. So I don't think that's your problem. Brad On 1/29/2016 4:32 PM, Adrian Spratt wrote: After installing the latest release of JAWS 17, I’m getting limited menu access in IE11. For example, if I press the alt key to bring up the file menus, only “file” and “help” are available. With the JAWS cursor, I know edit, favorites, etc., are there, but I can’t access them. I can get to favorites with alt-a. Here again, however, I encounter this weird binary situation where only two “favorites” are available to me. I’m having a similar experience with Chrome with the right-mouse-click menu on links. (this undoubtedly explains the problem I had yesterday following Brian’s suggestion for handling PDF files in Chrome.) I say this all occurred after I installed the current JAWS 17 release, but I’m not sure it’s the cause. I’m pretty sure I went into IE after installing the update and initially had no problems. I also found this morning that JAWS wasn’t reading character-by-character in Word 2010. Fortunately, I fixed this problem by a combination of Office 2010 repair and a JAWS repair using the .exe file for the current release. However, these fixes made no difference to IE. For the record, I also ran a Malwarebytes scan, and no problems were detected. Also, I’ve had no Windows updates in the past two days. I lean toward thinking this is a JAWS problem. Has anyone experienced it and, if so, did you find a fix? -- Brad Martin [email protected] My Facebook page where I post online shopping coupons and deals: facebook.com/ucoupons My SmarterBucks signup link
