Phil, I see Mike has mentioned where the uninstall file should be. I suggest that you go to that file and double click it - it should be there now. Add and Remove is not always a 100% reliable.
Ron Ferguson _____________________________________________________________________ *New Tutorial* Using the GIMP Mask http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ---------------------------------------- > From: phusba...@verizon.net > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Run Time Error "5" > Date: Wed, 11 Mar 2009 19:22:55 -0700 > > I just finished downloading Legacy 7 and tried to uninstall from the > Add/Remove program in the control panel. It still will not uninstall. It > says exactly the same thing. "Could not find Install.log file." > Phil > ----- Original Message ----- > From: "ronald ferguson" > To: > Sent: Wednesday, March 11, 2009 3:14 PM > Subject: RE: [LegacyUG] Run Time Error "5" > > > > Phil, > > The copy of a copy of a copy can happen on any file not only Legacy, it > happens when selecting a number a files and one is not quite steady on the > ctrl/shift keys and the mouse. > > If you innstall a new copy of Legacy over your existing one you should then > be able to uninstall. > > > > Ron Ferguson > > _____________________________________________________________________ > > *New Tutorial* Using the GIMP Mask > http://www.fergys.co.uk/ > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _____________________________________________________________________ > > > > > > > > > ________________________________ >> Date: Wed, 11 Mar 2009 11:38:04 -0700 >> From: phusba...@verizon.net >> Subject: Re: [LegacyUG] Run Time Error "5" >> To: LegacyUserGroup@legacyfamilytree.com >> >> >> >> I have exactly the same problem. The very first time I used Legacy after >> updating I started getting the error and complete shutdown. I looked at >> the solution by error number and started deleting .usr files as it >> suggests. What I didn't realize is that instead of deleting the USR files >> when I hit the delete button, Legacy or my pc simply copied the same file >> over and over and over. Now I have copy of copy of copy, etc. >> >> I checked Legacy on my laptop and only have 5 or 6 USR files and they >> deleted fine. I tried to delete Legacy 7, latest update and got the error >> "Could not locate install.log file"install.log file". No such luck. >> >> >> >> I sent the information to Legacy Support on Sunday the 8th and received a >> log number and a bunch of potential solutions which have absolutely >> nothing to do with the problem at hand. >> >> >> >> As it stands, I cannot use Legacy, I cannot delete Legacy and see if a >> fresh start would clear out my USR files and eliminate all of the copies. >> >> So, I'm not sure what to do next. >> >> >> >> Phil Husband >> >> >> >> >> ________________________________ >> >> From: Dave Johnson >> To: LegacyUserGroup@legacyfamilytree.com >> Sent: Wednesday, March 11, 2009 10:57:19 AM >> Subject: [LegacyUG] Run Time Error "5" >> >> I am wondering if anyone else has experienced this "Run Time Error '5' Run >> Time Procedure Call or Argument" since the latest update to Legacy >> 7.0.0.89? >> >> This occurs when adding a new Source with the SourceWriter. All you have >> to >> do is add a w in the Url field. This error occurs and after clicking OK, >> Legacy shuts down. I have had to resort to putting the url in Notepad and >> coping it into the Url field in Legacy. That works. But you cannot start >> typing www. Or you get this error. >> >> Dave _________________________________________________________________ View your Twitter and Flickr updates from one place – Learn more! http://clk.atdmt.com/UKM/go/137984870/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
