This is a known problem with the latest build and the programmers are working on it.
Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. --------Original Message------------- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of PHILLIP O HUSBAND Sent: Wednesday, March 11, 2009 11:38 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Run Time Error "5" I have exactly the same problem. The very first time I used Legacy after updating I started getting the error and complete shutdown. I looked at the solution by error number and started deleting .usr files as it suggests. What I didn't realize is that instead of deleting the USR files when I hit the delete button, Legacy or my pc simply copied the same file over and over and over. Now I have copy of copy of copy, etc. I checked Legacy on my laptop and only have 5 or 6 USR files and they deleted fine. I tried to delete Legacy 7, latest update and got the error "Could not locate install.log file"install.log file". No such luck. I sent the information to Legacy Support on Sunday the 8th and received a log number and a bunch of potential solutions which have absolutely nothing to do with the problem at hand. As it stands, I cannot use Legacy, I cannot delete Legacy and see if a fresh start would clear out my USR files and eliminate all of the copies. So, I'm not sure what to do next. Phil Husband ________________________________________ From: Dave Johnson <davel...@gmail.com> To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, March 11, 2009 10:57:19 AM Subject: [LegacyUG] Run Time Error "5" I am wondering if anyone else has experienced this "Run Time Error '5' Run Time Procedure Call or Argument" since the latest update to Legacy 7.0.0.89? This occurs when adding a new Source with the SourceWriter. All you have to do is add a w in the Url field. This error occurs and after clicking OK, Legacy shuts down. I have had to resort to putting the url in Notepad and coping it into the Url field in Legacy. That works. But you cannot start typing www. Or you get this error. Dave Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
