Ron, I found an uninstall Legacy 6 and a uninstall Legacy 7 at the bottom of
the listing C/Legacy. Trying either one of these gives me---------are you
ready for this?
"Could not find Install.log file."
Phil
----- Original Message -----
From: "ronald ferguson" <ronfe...@msn.com>
To: <legacyusergroup@legacyfamilytree.com>
Sent: Wednesday, March 11, 2009 4:53 PM
Subject: RE: [LegacyUG] Run Time Error "5"
Phil,
I see Mike has mentioned where the uninstall file should be. I suggest that
you go to that file and double click it - it should be there now. Add and
Remove is not always a 100% reliable.
Ron Ferguson
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From: phusba...@verizon.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Run Time Error "5"
Date: Wed, 11 Mar 2009 19:22:55 -0700
I just finished downloading Legacy 7 and tried to uninstall from the
Add/Remove program in the control panel. It still will not uninstall. It
says exactly the same thing. "Could not find Install.log file."
Phil
----- Original Message -----
From: "ronald ferguson"
To:
Sent: Wednesday, March 11, 2009 3:14 PM
Subject: RE: [LegacyUG] Run Time Error "5"
Phil,
The copy of a copy of a copy can happen on any file not only Legacy, it
happens when selecting a number a files and one is not quite steady on the
ctrl/shift keys and the mouse.
If you innstall a new copy of Legacy over your existing one you should
then
be able to uninstall.
Ron Ferguson
_____________________________________________________________________
*New Tutorial* Using the GIMP Mask
http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________
________________________________
Date: Wed, 11 Mar 2009 11:38:04 -0700
From: phusba...@verizon.net
Subject: Re: [LegacyUG] Run Time Error "5"
To: LegacyUserGroup@legacyfamilytree.com
I have exactly the same problem. The very first time I used Legacy after
updating I started getting the error and complete shutdown. I looked at
the solution by error number and started deleting .usr files as it
suggests. What I didn't realize is that instead of deleting the USR files
when I hit the delete button, Legacy or my pc simply copied the same file
over and over and over. Now I have copy of copy of copy, etc.
I checked Legacy on my laptop and only have 5 or 6 USR files and they
deleted fine. I tried to delete Legacy 7, latest update and got the error
"Could not locate install.log file"install.log file". No such luck.
I sent the information to Legacy Support on Sunday the 8th and received a
log number and a bunch of potential solutions which have absolutely
nothing to do with the problem at hand.
As it stands, I cannot use Legacy, I cannot delete Legacy and see if a
fresh start would clear out my USR files and eliminate all of the copies.
So, I'm not sure what to do next.
Phil Husband
________________________________
From: Dave Johnson
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, March 11, 2009 10:57:19 AM
Subject: [LegacyUG] Run Time Error "5"
I am wondering if anyone else has experienced this "Run Time Error '5'
Run
Time Procedure Call or Argument" since the latest update to Legacy
7.0.0.89?
This occurs when adding a new Source with the SourceWriter. All you have
to
do is add a w in the Url field. This error occurs and after clicking OK,
Legacy shuts down. I have had to resort to putting the url in Notepad and
coping it into the Url field in Legacy. That works. But you cannot start
typing www. Or you get this error.
Dave
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