Amen Angelique! I am new to this board. I have used Legacy for about two years. If I were to have questions, I would hesitate to ask them due to the tone of some of the group members.
Linda Raleigh, NC ----- Original Message ----- From: "Marvin & Angelique Welch" <[email protected]> To: <[email protected]> Sent: Wednesday, January 06, 2010 7:05 PM Subject: [LegacyUG] Suggestions Hello Everyone, I recently joined because I love Legacy and have used it for a few years now, but still have a lot to learn. However, my purpose for posting today is to share some things about the group that make me feel uncomfortable as a newbie, and then offer some suggestions to help our group function more smoothly. My first concern is regarding the tone of some of the responses, whether they are from group members or Legacy support, there have been posts that come off rude from the perspective of someone just joining. My suggestion is for everyone to /please/ try to speak to each other as if we are in the same room. In other words, be nice and respect each other, pretty please with hot chocolate, marshmallows and whipped cream on top. Second concern is regarding the hundreds of posts I have read regarding errors when people try to verify their subscriptions. This seems to be due to an error in a hyperlink if I understand correctly? The link provided has a space between two characters right? It really does seem to me that it is the responsibility of Legacy support to fix the error in the hyperlink. Wouldn't that save thousands of responses instructing the individual to remove the space themselves? This leads to my third concern, while there are posts about people having issues verifying their subscription, at the same time you have individuals just joining who wish to change their group status to digest mode because of inbox fill-up. My suggestion is similar to what others have already offered, such as adding some type of attributes to the font (bold, underline, etc.) on the website indicating there is no digest or moving the text somewhere it is more likely to be seen. I opt for moving it to somewhere it is more likely to be seen before someone clicks to join. I feel that since the group was most likely created without the digest format and does indicate there is no digest, it is not the responsibility of Legacy support to incorporate this format. But I do feel it is their responsibility (unless they want to keep responding to questions about digests) to make it more clear that there isn't one before people even join. On the page, it looks like the best place in the source code to put it where people can see it is here: <p align="left">Sign up for [...] list with news about Legacy events and meetings in Utah.</p> <-------------After this paragraph and before the centered form <p align="left">Please Note: No digest version of this list is available.</p> <--- It would help if this were centered, in a larger font, bold, or whatever else may help Thanks :) Angelique Welch Books to the ceiling,/ Books to the sky,/ My pile of books is a mile high./ How I love them! How I need them!/ I'll have a long beard by the time I read them. - Arnold Lobel Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
