Hello and Welcome everyone,

As a Newbie to Legacy and the LUG I welcome all comments from everyone on
the LUG, whether mild mannered or harsh. I have learned, and am learning
from each and everyone of you. Even the 2 percent that have been labeled
incredibly rude, have something important to contribute.

Political Correctness, rude, mild mannered and a variety of other adjectives
are subjective at best. What is Polite to one, is Rude to another.

Yes, I have received some replies to my queries that could be considered
very rude and perhaps deservedly so, but my point is this, "I have learned,
and am learning from each and everyone of the members that contribute on
this list."

When I ask a question regarding a particular problem that I am having with
Legacy, I am seeking a solution. The manner in which that solution is
explained is irrelevent to my question.

Thank you to "ALL" memebers of the LUG,

Charles

----- Original Message -----
From: "Marvin & Angelique Welch" <[email protected]>
To: <[email protected]>
Sent: Wednesday, January 06, 2010 7:05 PM
Subject: [LegacyUG] Suggestions


Hello Everyone,

I recently joined because I love Legacy and have used it for a few years
now, but still have a lot to learn. However, my purpose for posting
today is to share some things about the group that make me feel
uncomfortable as a newbie, and then offer some suggestions to help our
group function more smoothly.

My first concern is regarding the tone of some of the responses, whether
they are from group members or Legacy support, there have been posts
that come off rude from the perspective of someone just joining. My
suggestion is for everyone to /please/ try to speak to each other as if
we are in the same room. In other words, be nice and respect each other,
pretty please with hot chocolate, marshmallows and whipped cream on top.

Second concern is regarding the hundreds of posts I have read regarding
errors when people try to verify their subscriptions. This seems to be
due to an error in a hyperlink if I understand correctly? The link
provided has a space between two characters right? It really does seem
to me that it is the responsibility of Legacy support to fix the error
in the hyperlink. Wouldn't that save thousands of responses instructing
the individual to remove the space themselves?

This leads to my third concern, while there are posts about people
having issues verifying their subscription, at the same time you have
individuals just joining who wish to change their group status to digest
mode because of inbox fill-up. My suggestion is similar to what others
have already offered, such as adding some type of attributes to the font
(bold, underline, etc.) on the website indicating there is no digest or
moving the text somewhere it is more likely to be seen. I opt for moving
it to somewhere it is more likely to be seen before someone clicks to join.

I feel that since the group was most likely created without the digest
format and does indicate there is no digest, it is not the
responsibility of Legacy support to incorporate this format. But I do
feel it is their responsibility (unless they want to keep responding to
questions about digests) to make it more clear that there isn't one
before people even join.

On the page, it looks like the best place in the source code to put it
where people can see it is here:

   <p align="left">Sign up for [...] list with news about Legacy events and
meetings in Utah.</p>   <-------------After this paragraph and before the
centered form

<p align="left">Please Note: No digest version of this list is
available.</p> <--- It would help if this were centered, in a larger font,
bold, or whatever else may help


Thanks :)

Angelique Welch

Books to the ceiling,/ Books to the sky,/ My pile of books is a mile high./
How I love them! How I need them!/ I'll have a long beard by the time I read

them.

 - Arnold Lobel




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