Well put Janis. I think I have a pretty tough skin after being in the military for 30 years, so I slough off those who want to be mean spirited. As you indicate, there are a lot of folks who have helped without the rancor of the '2%' factor. Such responses aren't restricted to this forum by a long shot, but it all boils down to just good manners and a tolerance for our human foibles - which seems to be in short supply these days. I have been more of a 'lurker' than a participant and have learned a lot from the questions posed and answered - so I will continue to learn from this site.
Bob On Jan 7, 2010, at 6:59 AM, Janis L Gilmore wrote: > Angelique and Linda, > > I have been on the list for - well, lo these many years <g>, with varying > degrees of participation. > > While there is occasionally a small flurry of harsh words, by and large this > list is populated with members who consistently help others, whatever the > level of Legacy competence or incompetence, to solve their daily > peccadilloes with the program. Ron and Wendy leap to mind, although there > are many others. > > I would suggest that you jump in and ask your questions with a bit of a > thicker skin, remembering that any criticism that you receive is from one or > two random people, and does not represent the list at large. Whatever your > question is, there are probably a number of "lurkers" who share it. > > I am not one of those generous individuals who answers questions tirelessly, > but I have been grateful for them many times, when they patiently answered > questions of my own. Attempting to "instruct" on list behavior is > disrespectful of those individuals, and will never change the two or three > difficult folks. > > Welcome to the list - and may your research prosper! > > Janis Walker Gilmore > > > On 1/6/10 7:35 PM, "Linda Johnson" <[email protected]> wrote: > >> Amen Angelique! I am new to this board. I have used Legacy for about two >> years. If I were to have questions, I would hesitate to ask them due to >> the tone of some of the group members. >> >> Linda >> Raleigh, NC >> ----- Original Message ----- >> From: "Marvin & Angelique Welch" <[email protected]> >> To: <[email protected]> >> Sent: Wednesday, January 06, 2010 7:05 PM >> Subject: [LegacyUG] Suggestions >> >> >> Hello Everyone, >> >> I recently joined because I love Legacy and have used it for a few years >> now, but still have a lot to learn. However, my purpose for posting >> today is to share some things about the group that make me feel >> uncomfortable as a newbie, and then offer some suggestions to help our >> group function more smoothly. >> >> My first concern is regarding the tone of some of the responses, whether >> they are from group members or Legacy support, there have been posts >> that come off rude from the perspective of someone just joining. My >> suggestion is for everyone to /please/ try to speak to each other as if >> we are in the same room. In other words, be nice and respect each other, >> pretty please with hot chocolate, marshmallows and whipped cream on top. >> >> Second concern is regarding the hundreds of posts I have read regarding >> errors when people try to verify their subscriptions. This seems to be >> due to an error in a hyperlink if I understand correctly? The link >> provided has a space between two characters right? It really does seem >> to me that it is the responsibility of Legacy support to fix the error >> in the hyperlink. Wouldn't that save thousands of responses instructing >> the individual to remove the space themselves? >> >> This leads to my third concern, while there are posts about people >> having issues verifying their subscription, at the same time you have >> individuals just joining who wish to change their group status to digest >> mode because of inbox fill-up. My suggestion is similar to what others >> have already offered, such as adding some type of attributes to the font >> (bold, underline, etc.) on the website indicating there is no digest or >> moving the text somewhere it is more likely to be seen. I opt for moving >> it to somewhere it is more likely to be seen before someone clicks to join. >> >> I feel that since the group was most likely created without the digest >> format and does indicate there is no digest, it is not the >> responsibility of Legacy support to incorporate this format. But I do >> feel it is their responsibility (unless they want to keep responding to >> questions about digests) to make it more clear that there isn't one >> before people even join. >> >> On the page, it looks like the best place in the source code to put it >> where people can see it is here: >> >> <p align="left">Sign up for [...] list with news about Legacy events and >> meetings in Utah.</p> <-------------After this paragraph and before the >> centered form >> >> <p align="left">Please Note: No digest version of this list is >> available.</p> <--- It would help if this were centered, in a larger font, >> bold, or whatever else may help >> >> >> Thanks :) >> >> Angelique Welch >> >> Books to the ceiling,/ Books to the sky,/ My pile of books is a mile high./ >> How I love them! How I need them!/ I'll have a long beard by the time I read >> them. >> >> - Arnold Lobel >> >> >> >> >> Legacy User Group guidelines: >> >> http://www.LegacyFamilyTree.com/Etiquette.asp >> >> Archived messages after Nov. 21 2009: >> >> http://www.mail-archive.com/[email protected]/ >> >> Archived messages from old mail server - before Nov. 21 2009: >> >> http://www.mail-archive.com/[email protected]/ >> >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> >> >> >> >> Legacy User Group guidelines: >> >> http://www.LegacyFamilyTree.com/Etiquette.asp >> >> Archived messages after Nov. 21 2009: >> >> http://www.mail-archive.com/[email protected]/ >> >> Archived messages from old mail server - before Nov. 21 2009: >> >> http://www.mail-archive.com/[email protected]/ >> >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
