Angelique and Linda, I have been on the list for - well, lo these many years <g>, with varying degrees of participation.
While there is occasionally a small flurry of harsh words, by and large this list is populated with members who consistently help others, whatever the level of Legacy competence or incompetence, to solve their daily peccadilloes with the program. Ron and Wendy leap to mind, although there are many others. I would suggest that you jump in and ask your questions with a bit of a thicker skin, remembering that any criticism that you receive is from one or two random people, and does not represent the list at large. Whatever your question is, there are probably a number of "lurkers" who share it. I am not one of those generous individuals who answers questions tirelessly, but I have been grateful for them many times, when they patiently answered questions of my own. Attempting to "instruct" on list behavior is disrespectful of those individuals, and will never change the two or three difficult folks. Welcome to the list - and may your research prosper! Janis Walker Gilmore On 1/6/10 7:35 PM, "Linda Johnson" <[email protected]> wrote: > Amen Angelique! I am new to this board. I have used Legacy for about two > years. If I were to have questions, I would hesitate to ask them due to > the tone of some of the group members. > > Linda > Raleigh, NC > ----- Original Message ----- > From: "Marvin & Angelique Welch" <[email protected]> > To: <[email protected]> > Sent: Wednesday, January 06, 2010 7:05 PM > Subject: [LegacyUG] Suggestions > > > Hello Everyone, > > I recently joined because I love Legacy and have used it for a few years > now, but still have a lot to learn. However, my purpose for posting > today is to share some things about the group that make me feel > uncomfortable as a newbie, and then offer some suggestions to help our > group function more smoothly. > > My first concern is regarding the tone of some of the responses, whether > they are from group members or Legacy support, there have been posts > that come off rude from the perspective of someone just joining. My > suggestion is for everyone to /please/ try to speak to each other as if > we are in the same room. In other words, be nice and respect each other, > pretty please with hot chocolate, marshmallows and whipped cream on top. > > Second concern is regarding the hundreds of posts I have read regarding > errors when people try to verify their subscriptions. This seems to be > due to an error in a hyperlink if I understand correctly? The link > provided has a space between two characters right? It really does seem > to me that it is the responsibility of Legacy support to fix the error > in the hyperlink. Wouldn't that save thousands of responses instructing > the individual to remove the space themselves? > > This leads to my third concern, while there are posts about people > having issues verifying their subscription, at the same time you have > individuals just joining who wish to change their group status to digest > mode because of inbox fill-up. My suggestion is similar to what others > have already offered, such as adding some type of attributes to the font > (bold, underline, etc.) on the website indicating there is no digest or > moving the text somewhere it is more likely to be seen. I opt for moving > it to somewhere it is more likely to be seen before someone clicks to join. > > I feel that since the group was most likely created without the digest > format and does indicate there is no digest, it is not the > responsibility of Legacy support to incorporate this format. But I do > feel it is their responsibility (unless they want to keep responding to > questions about digests) to make it more clear that there isn't one > before people even join. > > On the page, it looks like the best place in the source code to put it > where people can see it is here: > > <p align="left">Sign up for [...] list with news about Legacy events and > meetings in Utah.</p> <-------------After this paragraph and before the > centered form > > <p align="left">Please Note: No digest version of this list is > available.</p> <--- It would help if this were centered, in a larger font, > bold, or whatever else may help > > > Thanks :) > > Angelique Welch > > Books to the ceiling,/ Books to the sky,/ My pile of books is a mile high./ > How I love them! How I need them!/ I'll have a long beard by the time I read > them. > > - Arnold Lobel > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
