Tony, I hesitated before hitting the send button on my earlier message.
I'm so sorry that it "read" that way to you. I really meant it in the friendliest way. No rancor on my part toward anyone or any particular behavior. It is only practical to see the list as a whole, rather than seeing only the two or three people who are cantankerous. Sometimes, if you are new to mail lists, it is easy to allow the unpleasant to loom large, out of all proportion to the reality. Perhaps I did not make my point as well as I might have. (Apparently, I have appeared to be cantankerous myself, which I decidedly am not!) Best to all, Janis Walker Gilmore On 1/7/10 10:52 AM, "Tony Tubbs" <[email protected]> wrote: > Count my vote for the friendly suggestions offered. Or, if friendly is just > not agreeable to the masses, then I throw the following suggestion into the > mix. IMHO, a checkbox on the LUG signup page is not enough. I think the > following series of checkboxes would go a long way in ensuring only 'quality' > users join your ranks. I suggest the following should be placed on the ORDER > FORM. > > BEFORE PURCHASING LEGACY(R) CLICK YOUR AGREEMENT TO THE FOLLOWING STATEMENTS > User's Group: > [_] If you like friendly communities, you might not like it here, it's very > hostile. > [_] Don't bother making friendly suggestions for improvements, we'll only > lecture you on how friendly is disrespectful. On the other hand, we proudly > stand behind the incredibly rude 2% that make up 99% of our LUGs bandwidth. > [_] In fact don't bother with any suggestions for improvements, this UG is > actually more for Support Staff than U's, and it's our way or the highway. > > Digest Mode: > [_] If you like digest mode, you are an idiot! > [_] If you like digest mode, you are lazy! > [_] If you like digest mode, you need a lecture on email usage! > [_] If you like digest mode, you are most certainly not welcome here. > [_] Digest lovers should know you can simply delete and ignore messages you > are not interested in. Now understand WE won't bother to follow this rule, > but it's a good one for YOU. > > Further, you must agree to the following FALSE statements: > [_] Adding digest mode some how adds bells and whistles to the Legacy product. > [_] Adding digest mode will cause the LUG to no longer be FREE. > [_] Adding digest mode will force all the digest mode haters to use it. > [_] Message threads cannot be sent sorted in proper order in a digest. > [_] It's only an illusion that other UG and Message Boards, like those on > Yahoo, are able to do EVERY SINGLE ONE of the preferences of both digest > lovers and digest haters. You can even post from the web to cut down on HTML > postings. > > [_] If you don't like our rules, you are free to try our competitors. LUG > members have been known to send private messages to newbies to the LUG list > letting them know that the The Master Genealogist forums are very helpful and > friendly. Maybe start with that one. > > Thank you, LUG Members and Support Staff :-) <--- Look we signed with a > smiley, that means WE ARE nice! > > > I freely admit this is heavily laced with sarcasm, but has been done as a bit > of comic relief. I find the tone and business style here humorous. A guy in > sales once told me that a satisfied customer doesn't tell anybody, but a > dissatisfied customer will tell about 10 others about it on average. When he > has a bad experience he conveys that to the sales man, then says he's sure he > can at least double that. I know I have about this LUG. In my line of work, > we deal with a lot of UGs and Forums, I bring my coworkers in to read the tone > in this one. I rated it as second hostile in the past, but I have to upgrade > that to officially the most hostile community I've every been a part of. > > Cheers, > TT > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
