Very interesting. Sounds to me like the LUG Administrator has some explaining to do. And before anyone suggests that we are just trying to point fingers, it's not about that at all. I think all us Luggers (Lugheads?) need to know what is going on with the server so that we can properly advise other users experiencing similar difficulties. ISN'T THAT WHY THIS GROUP WAS ESTABLISHED? Withholding such info by Millennia is counter-productive. As it stands right now, I don't think any of us can help any user with email problems simply because we are not being informed about what is right or what is wrong with the list server. And that means we should be afraid of giving wrong, misleading, or useless advice or else the user could think we are attacking their intelligence (as recently happened). I'm really beginning to see the problem from the viewpoint of the OP and think he was not all that wrong. I just wish he could have seen our viewpoint in that we seem to have been kept in the dark. Someone with LegacyFamilyTree.com in their email address needs to respond.
Brian in CA Mushroom Class of 2010 -----Original Message----- From: Jennifer Crockett [mailto:[email protected]] Sent: Thursday, March 11, 2010 4:47 PM To: [email protected] Subject: RE: [LegacyUG] Re: Email problems In my case, I had not used the wrong email address. I asked Support for help but received no reply. After a few days I started receiving messages from the list so knew I was subscribed by then, but still could not post until a few more days had passed. It is very frustrating to have subscribed and then when trying to post a message get: '...Sorry, you do not have permission to post to the [email protected] mailing list...'. In my case I tried several times to post and received that message. That is what causes people to keep trying and eventually one gets through and by this time it is complaining about not being able to post. It is also possible why someone seeing the posts coming through, but not able to post, in desperation hijacks a thread. I was tempted to do it myself. Support saying " You must have been using the wrong email address previously because this one came through" is simply not true in my case and I suspect for others who had not been using a "wrong" email address. There seems to be a lag time of several days from when one subscribes and the list server recognising that and allowing posting. Jennifer Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
