Jan, Only suggestion I saw in the archives was after running the check and repair, to reboot your computer.
Virginia On Sun, Apr 10, 2011 at 2:25 AM, RICHARD SCHULTHIES <[email protected]>wrote: > What do you mean by 'combine (as opposed to the formal 'merge''. and 'the > restore has gone pear-shaped'. Please be more descriptive. You seem to have > at least one good backup (implied). You have already tried what I would > thing should work. Since it already Sun morning where you are (?), the > choices seem to be wait till the below time, or uninstall and reinstall (not > my reccommend). > IMHO, wait until Legacy staff are in the office to assist you. You may not > be doing anything destructive, but waiting a day might be the best move. > Sometimes they monitor this on the weekends, but not guaranteed. That is > West Coast North America (PST) 9AM or 10AM?. You do not state that you have > a good backup, I hope you do. Sorry the time zone thing is working against > you. > Good Luck > Rich in LA CA > > --- On Sat, 4/9/11, Jan Roberts <[email protected]> wrote: > > > From: Jan Roberts <[email protected]> > > Subject: RE: [LegacyUG] Restore problems > > To: [email protected] > > Date: Saturday, April 9, 2011, 9:37 PM > > Further again. I managed to > > achieve what I was originally trying to do, and combined my > > two women via Merge. Still having to contend with the > > error message everytime I tried to do anything. Then I > > decided I'd try to do another backup and restore to see if > > that solved my problem. But only made it worse - now I > > get a different message > > Error opening database. > > Unrecognized database format > > 'C:\Legacy\Data\SULLIVAN-1.fdb'. > > Would you like to TRY IT AGAIN? > > And get thrown back to a list of files to select > > from. Any ideas please? > > > > Cheers > > Jan > > -----Original Message----- > > From: Jan Roberts [mailto:[email protected]]> > > Further to this message - I have now managed to get into my > > file by clicking No several times - but the message keeps > > appearing whenever I try to do anything. I have run > > check / repair now to no avail. > > > > Cheers > > Jan > > > > -----Original Message----- > > From: Jan Roberts [mailto:[email protected]] > > > > I was trying to combine (as opposed to the formal 'merge' > > action) two women > > married to the same man - turns out they are the same > > woman. I accidentally > > deleted the one who had the most information, so I tried to > > restore the file > > from a backup I made ten minutes previously. The > > backup appeared to go > > without a hitch. However, the restore has gone > > pear-shaped! I get the > > following message > > Error opening Relationship database. > > Unrecognized database format > > 'C:\Legacy\Data\SULLIVAN-1.Rc3'. > > Would you like to TRY IT AGAIN? > > Try Again does nothing, No does nothing and Quit closes the > > program. I am > > using the latest version Deluxe. How do I resolve > > this issue? I can't get > > into the program to do a check repair. > > > > Cheers > > Jan > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

