On 4/10/2011 3:41 AM, Jenny M Benson wrote: I am with Jenny. Only difference for me is to move SULLIVAN-1.Rc3 to a safe place. I just use the Test folder within the Legacy Folder, then try to open Legacy. If that works great ! Else, I have no clue :)
Tim R. > On 10/04/2011 04:49, Jan Roberts wrote: >> I was trying to combine (as opposed to the formal 'merge' action) two women >> married to the same man - turns out they are the same woman. I accidentally >> deleted the one who had the most information, so I tried to restore the file >> from a backup I made ten minutes previously. The backup appeared to go >> without a hitch. However, the restore has gone pear-shaped! I get the >> following message >> Error opening Relationship database. >> Unrecognized database format 'C:\Legacy\Data\SULLIVAN-1.Rc3'. >> Would you like to TRY IT AGAIN? >> Try Again does nothing, No does nothing and Quit closes the program. I am >> using the latest version Deluxe. How do I resolve this issue? I can't get >> into the program to do a check repair. > .rc3 is the file concerned with Relationship Calculator and obviously > this has become corrupted. > > I would open Windows Explorer and copy all the SULLIVAN-1 files to a > temporary place of safety so you can revert to them if necessary. (Like > having a backup.) Then delete the SULLIVAN-1.rc3 from the Data folder > and open the family file again. Straight away, reset Relationships and > a .rc3 file will be recreated. > > I think that should do it, but if it makes things worse, delete all the > original SULLIVAN-1 files and move back the ones you copied and then > wait for further advice from Support. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
