Thank you Jenny, and Tim, problem solved. Cheers Jan -----Original Message----- From: Jenny M Benson [mailto:[email protected]] Sent: Sunday, 10 April 2011 19:42 To: [email protected] Subject: Re: [LegacyUG] Restore problems
On 10/04/2011 04:49, Jan Roberts wrote: > I was trying to combine (as opposed to the formal 'merge' action) two women > married to the same man - turns out they are the same woman. I accidentally > deleted the one who had the most information, so I tried to restore the file > from a backup I made ten minutes previously. The backup appeared to go > without a hitch. However, the restore has gone pear-shaped! I get the > following message > Error opening Relationship database. > Unrecognized database format 'C:\Legacy\Data\SULLIVAN-1.Rc3'. > Would you like to TRY IT AGAIN? > Try Again does nothing, No does nothing and Quit closes the program. I am > using the latest version Deluxe. How do I resolve this issue? I can't get > into the program to do a check repair. .rc3 is the file concerned with Relationship Calculator and obviously this has become corrupted. I would open Windows Explorer and copy all the SULLIVAN-1 files to a temporary place of safety so you can revert to them if necessary. (Like having a backup.) Then delete the SULLIVAN-1.rc3 from the Data folder and open the family file again. Straight away, reset Relationships and a .rc3 file will be recreated. I think that should do it, but if it makes things worse, delete all the original SULLIVAN-1 files and move back the ones you copied and then wait for further advice from Support. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
