Jessica and Bob, Well I am not sure completely what the magic was. I changed the default printer for Windows, managed to uninstall and reinstall again, and Legacy is working. Thank you both for your responses. Sure is nice to know there are helpful people out there.
Renee From: [email protected] To: [email protected] Subject: RE: [LegacyUG] Legacy 8 starts very slow and odd windows show up Date: Mon, 28 Apr 2014 11:06:19 -0700 I did the basic default things. I could not uninstall as I would get a message noting I needed administrative permission. I did reboot in native Windows instead of through Parallels, which did finally allow me to uninstall and reinstall. I did reinstall the program and the same issue came up as though the program never uninstalled. I got the 'change report font' window and then once that closed, I got the error window about not having 'locked into memory' for a printer therefore I will not have access to a printer. Now I have a 'legacy warning message' window that has no information to read it is just a white space. I tried to delete the home folder because the help page on legacy stated this is what to do when I got an error message. I did not end up deleting the home folder because of administrator privileges being denied. Thanks for the help Renee Subject: Re: [LegacyUG] Legacy 8 starts very slow and odd windows show up From: [email protected] Date: Sun, 27 Apr 2014 23:55:43 -0500 To: [email protected] Reinstall/repair from program files in control panel. Deleting folder on C drive does not properly repair issues and may cause more actually. Jessica Morgan On Apr 27, 2014, at 11:41 PM, "Bob Austen" <[email protected]> wrote: Hi Renee, I don’t know what the problem is here, but I would try the ‘basic default’ things first – Legacy File Maintenance, and a reboot of your computer. Bob A From: Renee T [mailto:[email protected]] Sent: Sunday, April 27, 2014 9:34 PM To: [email protected] Subject: [LegacyUG] Legacy 8 starts very slow and odd windows show up When I open Legacy from the task bar, about one minute later a window pops up wanting me to manage font sizes of a report. When I close this window, another minute or two pass and then an error window noting I do not have access to a printer. When I close this window, the Legacy start box opens and more than two minutes later, my files finally open. The program is then fairly quick. When I select a report to print, the printer setup the program hangs. I tried to delete the home folder Legacy 8 on my c: drive so that I can reinstall, but it says the action cannot be completed because there is a file open in another program. Any help would be appreciated. Thanks in advance Renee Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
