On Sat 09 May 2009 00:59:09 NZST +1200, Wesley Parish wrote:

> To wit: whenever it rains or the temperature drops precipately, it cuts out 
> the connection from me to them.  Last Wednesday, for example, when I arrived 
> home from town and picked up the receiver, I got no dial tone.


> Does anyone have any ideas why Telecom cannot reproduce the problem

Welcome to the nature of transient problems. If they never occur during
business hours you have a problem getting them fixed.


Try getting them to do a proper quality check, in the hope of some noise
being present during dry weather too.

Does the phone line actually work, and does only the adsl drop out in
bad weather? Higher frequencies are worse affected. If it's adsl related
getting them to do a proper check of the equipment at the exchange might
help (yes this probably requires an exchange visit). As to how to get
them to do that...

I take it you can't get Telstra.

Volker

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Volker Kuhlmann                 is list0570 with the domain in header
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