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On Mon, 11 May 2009 08:40:18 +0900 (KST), Andrew Errington
<[email protected]> wrote:

> Multiple posts regarding Wesley's phone line faults during wet weather.

Typically your Telecom cable pair travels down your street and is
terminated at the end of the street. If for example you live half way down
the street your cable pair is tapped at the junction box on the street
outside but not terminated.

This means that if the fault is downstream of your tap, terminating the
cable pair at your tap will isolate you from the fault.

Telecom do not usually do this as it means extra work if they need to use
the cable pair downstream in the future.

They will do this if you keep complaining and a site visit by a technician
establishes that this will cure the fault.

So complain until it is fixed.

Cheers Ross Drummond

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