If its an Xtra DSL then call up 0800 253 878 and ask for a 55 30 test.
That's the 3 day test counting the number of disconnects. If you get
this sorted as soon as the weather looks bad then it will hopefully show
something.
If its a wholesale DSL line... you have to go through your ISP who
really won't want to know.
Wesley Parish wrote, On 09/05/09 01:02:
Telecom has a problem with my landline.
To wit: whenever it rains or the temperature drops precipately, it cuts out
the connection from me to them. Last Wednesday, for example, when I arrived
home from town and picked up the receiver, I got no dial tone.
However, when I ring 125 directly, it connects immediately and dial-tone is
there.
And when I get around to contacting them - during the day, usually when it's
dry - they cannot reproduce the problem.
A friend in town suggests that it's either the line itself open like a sieve,
or the local junction box is leaking.
Does anyone have any ideas why Telecom cannot reproduce the problem - apart
from careful maintenance of their own lines and non-maintenance of everybody
else's? I'm getting sick of having the weather provide me with the
switchboard-in-the-sky to /dev/null/.
Wesley Parish
--
Craig Falconer
