dear jim,

this is based on your recommendations for troubleshooting the serial
mouse by logitech that does not work, as below:

On Sat, 2004-01-31 at 04:59, [EMAIL PROTECTED] wrote:
[snip]
> 
> If you have a serial mouse, then the only 2 choices you have for
> a device name are:
> 
>    X_MOUSE_DEVICE  =  /dev/ttyS0
> 
> or
> 
>    X_MOUSE_DEVICE  =  /dev/ttyS1

toggled one, then the other, for each protocol you recommended below.



> I'd try:
> 
>     X_MOUSE_PROTOCOL  = "Auto"

here's the error i received on this:

X_MOUSE_PROTOCOL        ="Auto"
X_MOUSE_DEVICE          ="/dev/ttyS0"


error:

"Fatal server error:
Cannot open mouse (No such file or directory)"


same error even when i tried. /dev/ttyS1


> 
> 
> If that doesn't work, then you could try substituting the word 'Auto'
> with one of the following words:

> 
>    GlidePoint
>    IntelliMouse
>    Logitech
>    Microsoft
>    MMHittab
>    MMSeries
>    MouseMan
>    MouseSystems
>    ThinkingMouse
> 

for ttyS0 or ttS1, the error for each of the above is:

"Fatal server error:
Cannot open mouse (No such file or directory)"

however, when i chose 'Serial' as the protocol, this is the error i
received for both cases of ttS0 and ttyS1:

"Config error: /etc/XF86Config:26
        Protocol        "Serial"
Mouse type not supported by this OS"



[snip]
> If that doesn't work, then take a good serious look at your hardware.
> 
> Do you know for sure that the mouse isn't broken ?
> 
> Do you know for sure that the serial ports actually work ?
> 
> Are they maybe disabled in the bios setup screen ?
> 
> Are there cables inside the box that connect the port on the back
> to a connector on the motherboard ?  If so, is it connected properly ?

checked all three conditions. finally, for a test they connected a
hardisk, installed another OS and verified that it booted normally and
the mouse worked perfectly. so mouse, port, motherboard, broken cable,
bios, etc etc all ruled out. just does not work with ltsp.
> 
> Is it a USB mouse with an adapter to make it fit in a serial port ?

nope. clean serial cable that connects to a serial port, of a working
mouse on a working PC.



what next?

:-(

LL



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