>Dear All,
>
>I have just installed Broadband with a BT supplied Acatel/Thomson SpeedTouch
>330 ASDL modem.
>
>After software install, I set up the Modem Control Panel, but there is no
>option at the 'Connect via' drop down options list for 'SpeedTouch 330'.
>There are just the normal 'Printer Port' and 'Modem Port'.
>
>When I plug the modem into the USB socket, a message says 'Software for
>SpeedTouch 330 not found'.
>
>The Devices tab in Apple System Profiler shows that my G3 have recognised
>the Alcatel SpeedTouch 330, and the extensions are running.
>
>The Alcatel diagnostic program says that the extensions are loaded, but says
>the device is detached.
>
>I am using a G3 Mini Tower 266 on OS9 with a pci USB card using downloaded
>Apples USB Support v1.4.1.
>
>BT can't help, and I am awaiting Alcatel's support's reply.
>
>I think the problem is related to the Modem Control Panel 'Connect via'
>option.
>
>Can anyone help?
>
>Roy Tam
>www.eco-furniture.co.uk
I installed the self same modem on a G4/400 a few weeks ago and had
no problem at all. Which port is the modem connected to? Does ASP show it
on the usb bus? One of the first things I did was to get rid of all the
unwanted modem scripts.
Pete
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