True Ed, but I don’t believe we have 25% of any Apple Product that stops working after 2 years…that’s unbelievable…way too much money to put into a unit with 1/4th of them failing so soon…
I have given away Mac products to family and friends that are ancient, I mean WAY back and they are still working perfectly….I imagine many others on our list can say the same….I have the original iPod and some of their early cousins that are perfect. I had a Newton forever, finally got rid of it but was working perfectly when I let it go….. I felt this news should be sent to our group since we are somewhat techie folks and may have been considering a Surface or have family and friends that had shown an interest. John > On Aug 11, 2017, at 11:10 AM, [email protected] wrote: > > Apple has had their own issues with Consumer Reports lately. > > From: [email protected] > <mailto:[email protected]> > [mailto:[email protected] > <mailto:[email protected]>] On Behalf Of John > Robinson > Sent: Thursday, August 10, 2017 9:32 PM > To: Topics related to Apple and Macintosh computers > Subject: [MacGroup] When Consumer Reports Speaks...... > > If you have friends considering these products you might want to have them > check Consumer Reports…… > > > > 25% don’t make it past two years….. > > Consumer Reports pulls recommendation for Microsoft Surface laptops > > Consumer Reports is no longer recommending Microsoft Surface laptops and > tablets. > > The publication on Thursday removed its "recommended" rating for Microsoft's > Surface Laptop and the Surface Book. This applies to both 128GB and 512GB > storage options. > > This is the first time in two years Consumer Reports removed a laptop > recommendation when it pulled ratings for three Hewlett-Packard (HPQ > <http://money.cnn.com/quote/quote.html?symb=HPQ&source=story_quote_link>) > models and a Lenovo (LNVGF > <http://money.cnn.com/quote/quote.html?symb=LNVGF&source=story_quote_link>) > laptop due to repair histories. > > Consumer Reports recently conducted a survey of nearly 91,000 people who > bought new laptops and tablets between 2014 and the beginning of 2017. > > The study estimated that about 25% of Microsoft Surface devices will have > problems by the end of the second year of owning the product. These problems > could include a laptop randomly shutting down. > > That finding applies to Microsoft devices with detachable keyboards, such as > the new Surface Pro and the Surface Book, in addition to Surface laptops with > clamshell designs. > > The publication, known for unbiased product testing, said it can't recommend > any other Microsoft laptops or tablets due to "poor predicted reliability" > compared to other brands. > > Some survey respondents reported problems with their Microsoft devices during > the start-up phase. Others said the touch screen was not responsive enough or > that the devices froze or shut off unexpectedly. > > Apple (AAPL > <http://money.cnn.com/quote/quote.html?symb=AAPL&source=story_quote_link>, > Tech30 <http://money.cnn.com/technology/tech30/index.html?iid=EL>) remains > the most reliable laptop and tablet brand, according to Consumer Reports' > survey. > > CNNMoney (New York) First published August 10, 2017: 11:19 AM ET > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > <mailto:[email protected]> > Archive: <http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/ > <http://erdos.math.louisville.edu/macgroup/>>
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