I gave up on consumer reports long ago. Their auto reports were very biased. 
Kinda like the UL label. I consulted with a company back in early eighties that 
wanted the UL sticker. They sent a team to inspect the item and did very little 
testing, just looked at it and were more concerned on where we were taking them 
out to eat. 


> On Aug 11, 2017, at 5:35 AM, John Robinson <[email protected]> wrote:
> 
> Exactly Lee but this was a survey of 91,000 people between 2014 and 2017 with 
> their experiences rather than Consumer Report testing….that’s a pretty large 
> sample..and similar to the methodology on Auto reliability….I’ve even had a 
> few of their questionnaires mailed to me for completion….
> 
> This is more trustworthy than your example below for us to decide to make a 
> purchase.  I used these reliability numbers to purchase our last Washer and 
> Dryer as well as other products…It’s like looking for consumer ratings of a 
> product when shopping on line….there have been many items I thought I wanted 
> until I read the reviews…..it’s the same with the Surface….if this many folks 
> are having problems it’s not a product I want to purchase and am thankful the 
> information is made available to us.
> 
> 
> 
> 
> 
>> On Aug 11, 2017, at 11:26 AM, Lee Larson <[email protected]> wrote:
>> 
>>> On Aug 10, 2017, at 9:32 PM, John Robinson <[email protected]> wrote:
>>> 
>>> If you have friends considering these products you might want to have them 
>>> check Consumer Reports……
>> 
>> I long ago stopped trusting Consumer Reports for much of anything except 
>> cars and home appliances—the stuff they test all the time and for which they 
>> have developed expertise.
>> 
>> Years ago, I saw a report they completely messed up on bicycle brake pads. I 
>> knew something about bicycle brake pads because I used to be a pretty 
>> serious cyclist. They took a weighted bicycle wheel in a test jig and spun 
>> it up to a certain rpm and tested how quickly different pads could bring it 
>> to a stop. The highest rated were the ones that stopped it most quickly. The 
>> problem was good pads are designed to provide even friction and steady 
>> slowing because locking the wheel is a bad thing. For example, so you don’t 
>> go over the handlebars, if you just tap the front brake.
>> 
>> I’ve always been annoyed by their methodology and conclusions when testing 
>> computers.
>> 
>> Then there’s the recent débâcle over the iPhone 4 antenna and flawed battery 
>> testing method in the 2016 MacBook Pro. (They recanted both of these.)
>> 
>> L^2
>> 
>> ---
>> ‌Lee Larson‌  [email protected]‌
>> 
>> ‌The laws of mathematics are very commendable, but the only law that applies 
>> in Australia is the law of Australia. ‌— Malcolm Turnbull
>> ‌Australian Prime Minister, July 14, 2017‌
>> ‌
>> 
>> 
>> 
>> 
>> 
>> 
>> 
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