Bummer Tom, it seems our institutions often fail us.


> On Aug 11, 2017, at 2:09 PM, tom holloman <[email protected]> wrote:
> 
> I gave up on consumer reports long ago. Their auto reports were very biased. 
> Kinda like the UL label. I consulted with a company back in early eighties 
> that wanted the UL sticker. They sent a team to inspect the item and did very 
> little testing, just looked at it and were more concerned on where we were 
> taking them out to eat. 
> 
> 
> On Aug 11, 2017, at 5:35 AM, John Robinson <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> Exactly Lee but this was a survey of 91,000 people between 2014 and 2017 
>> with their experiences rather than Consumer Report testing….that’s a pretty 
>> large sample..and similar to the methodology on Auto reliability….I’ve even 
>> had a few of their questionnaires mailed to me for completion….
>> 
>> This is more trustworthy than your example below for us to decide to make a 
>> purchase.  I used these reliability numbers to purchase our last Washer and 
>> Dryer as well as other products…It’s like looking for consumer ratings of a 
>> product when shopping on line….there have been many items I thought I wanted 
>> until I read the reviews…..it’s the same with the Surface….if this many 
>> folks are having problems it’s not a product I want to purchase and am 
>> thankful the information is made available to us.
>> 
>> 
>> 
>> 
>> 
>>> On Aug 11, 2017, at 11:26 AM, Lee Larson <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> On Aug 10, 2017, at 9:32 PM, John Robinson <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>>> If you have friends considering these products you might want to have them 
>>>> check Consumer Reports……
>>> 
>>> I long ago stopped trusting Consumer Reports for much of anything except 
>>> cars and home appliances—the stuff they test all the time and for which 
>>> they have developed expertise.
>>> 
>>> Years ago, I saw a report they completely messed up on bicycle brake pads. 
>>> I knew something about bicycle brake pads because I used to be a pretty 
>>> serious cyclist. They took a weighted bicycle wheel in a test jig and spun 
>>> it up to a certain rpm and tested how quickly different pads could bring it 
>>> to a stop. The highest rated were the ones that stopped it most quickly. 
>>> The problem was good pads are designed to provide even friction and steady 
>>> slowing because locking the wheel is a bad thing. For example, so you don’t 
>>> go over the handlebars, if you just tap the front brake.
>>> 
>>> I’ve always been annoyed by their methodology and conclusions when testing 
>>> computers.
>>> 
>>> Then there’s the recent débâcle over the iPhone 4 antenna and flawed 
>>> battery testing method in the 2016 MacBook Pro. (They recanted both of 
>>> these.)
>>> 
>>> L^2
>>> 
>>> ---
>>> ‌Lee Larson‌  [email protected] <mailto:[email protected]>‌
>>> 
>>> ‌The laws of mathematics are very commendable, but the only law that 
>>> applies in Australia is the law of Australia. ‌— Malcolm Turnbull
>>> ‌Australian Prime Minister, July 14, 2017‌
>>> ‌
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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