Whoo, Nora, this isn’t the norm….I did have a problem on a laptop and since I had purchase AppleCare, Apple offered (after 2 years) to completely repair OR let me upgrade at NO cast to the current model, WOW…
What I did was pay the difference to upgrade to a much better model than the one I had….for a few bucks I was in a top of the line MacBook Pro….What kind of service is this!!! I guess you didn’t have AppleCare on the Mac’s that were just two years old? John > On Aug 11, 2017, at 12:15 PM, Nora Probasco <[email protected]> wrote: > > I've had 2 MacPro laptops that failed after 2 years. I am working from a Mac > mini right now as I am afraid to buy another laptop... > > On Fri, Aug 11, 2017 at 11:23 AM John Robinson <[email protected] > <mailto:[email protected]>> wrote: > True Ed, but I don’t believe we have 25% of any Apple Product that stops > working after 2 years…that’s unbelievable…way too much money to put into a > unit with 1/4th of them failing so soon… > > I have given away Mac products to family and friends that are ancient, I mean > WAY back and they are still working perfectly….I imagine many others on our > list can say the same….I have the original iPod and some of their early > cousins that are perfect. > > I had a Newton forever, finally got rid of it but was working perfectly when > I let it go….. > > I felt this news should be sent to our group since we are somewhat techie > folks and may have been considering a Surface or have family and friends that > had shown an interest. > > John > > > > >> On Aug 11, 2017, at 11:10 AM, [email protected] >> <mailto:[email protected]> wrote: >> >> Apple has had their own issues with Consumer Reports lately. >> >> From: [email protected] >> <mailto:[email protected]> >> [mailto:[email protected] >> <mailto:[email protected]>] On Behalf Of John >> Robinson >> Sent: Thursday, August 10, 2017 9:32 PM >> To: Topics related to Apple and Macintosh computers >> Subject: [MacGroup] When Consumer Reports Speaks...... >> >> If you have friends considering these products you might want to have them >> check Consumer Reports…… >> >> >> >> 25% don’t make it past two years….. >> >> Consumer Reports pulls recommendation for Microsoft Surface laptops >> >> Consumer Reports is no longer recommending Microsoft Surface laptops and >> tablets. >> >> The publication on Thursday removed its "recommended" rating for Microsoft's >> Surface Laptop and the Surface Book. This applies to both 128GB and 512GB >> storage options. >> >> This is the first time in two years Consumer Reports removed a laptop >> recommendation when it pulled ratings for three Hewlett-Packard (HPQ >> <http://money.cnn.com/quote/quote.html?symb=HPQ&source=story_quote_link>) >> models and a Lenovo (LNVGF >> <http://money.cnn.com/quote/quote.html?symb=LNVGF&source=story_quote_link>) >> laptop due to repair histories. >> >> Consumer Reports recently conducted a survey of nearly 91,000 people who >> bought new laptops and tablets between 2014 and the beginning of 2017. >> >> The study estimated that about 25% of Microsoft Surface devices will have >> problems by the end of the second year of owning the product. These problems >> could include a laptop randomly shutting down. >> >> That finding applies to Microsoft devices with detachable keyboards, such as >> the new Surface Pro and the Surface Book, in addition to Surface laptops >> with clamshell designs. >> >> The publication, known for unbiased product testing, said it can't recommend >> any other Microsoft laptops or tablets due to "poor predicted reliability" >> compared to other brands. >> >> Some survey respondents reported problems with their Microsoft devices >> during the start-up phase. Others said the touch screen was not responsive >> enough or that the devices froze or shut off unexpectedly. >> >> Apple (AAPL >> <http://money.cnn.com/quote/quote.html?symb=AAPL&source=story_quote_link>, >> Tech30 <http://money.cnn.com/technology/tech30/index.html?iid=EL>) remains >> the most reliable laptop and tablet brand, according to Consumer Reports' >> survey. >> >> CNNMoney (New York) First published August 10, 2017: 11:19 AM ET >> _______________________________________________ >> MacGroup mailing list >> Posting address: [email protected] >> <mailto:[email protected]> >> Archive: <http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/>> >> Answers to questions: <http://erdos.math.louisville.edu/macgroup/ >> <http://erdos.math.louisville.edu/macgroup/>> > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > <mailto:[email protected]> > Archive: <http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/ > <http://erdos.math.louisville.edu/macgroup/>> > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
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