The Touch ID feature on both my iPad and iPhone no longer works. In trying to 
correct the issue, on two or three occasions, I have deleted the fingerprint 
and then readded it. It might work once or twice but then stops working.

I have an otterbox case on my iPhone, and it used to work till the cover got 
smeared. So I would clean it off and it would work again. But not anymore.

What’s going on?
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