Tom,

The home button isn’t failing. I can open my phone by putting in my 7 digit 
code. Its just that after a day or two the phone stops interpreting my 
fingerprint and forces me to use the access code.


> On Feb 12, 2018, at 9:25 PM, tom holloman <chuba...@gmail.com> wrote:
> 
> I would still turn assistive touch on. If home button fails it gives u 
> access. If fails otherwise you can’t get to settings.
> 
>> On Feb 12, 2018, at 3:38 PM, Harry Jacobson-Beyer <harr...@me.com> wrote:
>> 
>> I cleaned the buttons off with a micro fiber cloth and re programmed my 
>> finger print. It seems to be working for now.
>> 
>> Thanks to all.
>>> On Feb 12, 2018, at 5:58 PM, tom holloman <chuba...@gmail.com> wrote:
>>> 
>>> Yes. It gives u a home button on the screen if physical one fails. Saved my 
>>> daughter in law 
>>> 
>>>> On Feb 12, 2018, at 11:39 AM, Harry Jacobson-Beyer <harr...@me.com> wrote:
>>>> 
>>>> No, should I? If so, why?
>>>> 
>>>>> On Feb 12, 2018, at 1:52 PM, tom holloman <chuba...@gmail.com> wrote:
>>>>> 
>>>>> Do you have assistive touch open?
>>>>> 
>>>>>> On Feb 12, 2018, at 8:23 AM, John Robinson <profilecoven...@icloud.com> 
>>>>>> wrote:
>>>>>> 
>>>>>> Harry,
>>>>>> 
>>>>>> What are the odds that both would go out at the same time!
>>>>>> 
>>>>>> My wife has trouble with her devices, because she has her hands so 
>>>>>> saturated with creams…
>>>>>> 
>>>>>> Take the screen off the Otterbox and see if it works….
>>>>>> 
>>>>>> There has to be a common cause of possibly something covering the 
>>>>>> fingerprint home button (a cream that won’t allow it to read)  I kept 
>>>>>> losing the back off the original Apple Watch due to sunscreen…If it was 
>>>>>> just one it would make you think the button needed to be replace but 
>>>>>> both…!!
>>>>>> 
>>>>>> John
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Feb 12, 2018, at 1:16 PM, Harry Jacobson-Beyer <harr...@me.com> 
>>>>>>> wrote:
>>>>>>> 
>>>>>>> The Touch ID feature on both my iPad and iPhone no longer works. In 
>>>>>>> trying to correct the issue, on two or three occasions, I have deleted 
>>>>>>> the fingerprint and then readded it. It might work once or twice but 
>>>>>>> then stops working.
>>>>>>> 
>>>>>>> I have an otterbox case on my iPhone, and it used to work till the 
>>>>>>> cover got smeared. So I would clean it off and it would work again. But 
>>>>>>> not anymore.
>>>>>>> 
>>>>>>> What’s going on?
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