Do you have assistive touch open? > On Feb 12, 2018, at 8:23 AM, John Robinson <[email protected]> wrote: > > Harry, > > What are the odds that both would go out at the same time! > > My wife has trouble with her devices, because she has her hands so saturated > with creams… > > Take the screen off the Otterbox and see if it works…. > > There has to be a common cause of possibly something covering the fingerprint > home button (a cream that won’t allow it to read) I kept losing the back off > the original Apple Watch due to sunscreen…If it was just one it would make > you think the button needed to be replace but both…!! > > John > > > >> On Feb 12, 2018, at 1:16 PM, Harry Jacobson-Beyer <[email protected]> wrote: >> >> The Touch ID feature on both my iPad and iPhone no longer works. In trying >> to correct the issue, on two or three occasions, I have deleted the >> fingerprint and then readded it. It might work once or twice but then stops >> working. >> >> I have an otterbox case on my iPhone, and it used to work till the cover got >> smeared. So I would clean it off and it would work again. But not anymore. >> >> What’s going on? >> _______________________________________________ >> MacGroup mailing list >> Posting address: [email protected] >> Archive: >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=PUdm9_CO2AhkYWRK7e2uqd-VKMdWgDzsbQtO4pob4CM&s=Dij7TMOmAgZj3lwGvVEiZ0-kNTbcf_KLFN1U9s2m9vA&e=> >> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> > > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_macgroup-40erdos.math.louisville.edu_&d=DwIFaQ&c=OAG1LQNACBDguGvBeNj18Swhr9TMTjS-x4O_KuapPgY&r=F2GFXrjLFqVo3VwvIlo_XYeEiRRjHv15rxcenz7A21woG2aFGcrzndoSsskxfmOs&m=RT7tdu6Di98h0JW8crWmbRjJy8niJVjLP4vfussDJn4&s=xhVw-c1SglgLrUww5HTa1xDF1ggWHvVt0lu7CXG7Zq8&e=> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
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