I would still turn assistive touch on. If home button fails it gives u access. 
If fails otherwise you can’t get to settings.

> On Feb 12, 2018, at 3:38 PM, Harry Jacobson-Beyer <harr...@me.com> wrote:
> 
> I cleaned the buttons off with a micro fiber cloth and re programmed my 
> finger print. It seems to be working for now.
> 
> Thanks to all.
>> On Feb 12, 2018, at 5:58 PM, tom holloman <chuba...@gmail.com> wrote:
>> 
>> Yes. It gives u a home button on the screen if physical one fails. Saved my 
>> daughter in law 
>> 
>>> On Feb 12, 2018, at 11:39 AM, Harry Jacobson-Beyer <harr...@me.com> wrote:
>>> 
>>> No, should I? If so, why?
>>> 
>>>> On Feb 12, 2018, at 1:52 PM, tom holloman <chuba...@gmail.com> wrote:
>>>> 
>>>> Do you have assistive touch open?
>>>> 
>>>>> On Feb 12, 2018, at 8:23 AM, John Robinson <profilecoven...@icloud.com> 
>>>>> wrote:
>>>>> 
>>>>> Harry,
>>>>> 
>>>>> What are the odds that both would go out at the same time!
>>>>> 
>>>>> My wife has trouble with her devices, because she has her hands so 
>>>>> saturated with creams…
>>>>> 
>>>>> Take the screen off the Otterbox and see if it works….
>>>>> 
>>>>> There has to be a common cause of possibly something covering the 
>>>>> fingerprint home button (a cream that won’t allow it to read)  I kept 
>>>>> losing the back off the original Apple Watch due to sunscreen…If it was 
>>>>> just one it would make you think the button needed to be replace but 
>>>>> both…!!
>>>>> 
>>>>> John
>>>>> 
>>>>> 
>>>>> 
>>>>>> On Feb 12, 2018, at 1:16 PM, Harry Jacobson-Beyer <harr...@me.com> wrote:
>>>>>> 
>>>>>> The Touch ID feature on both my iPad and iPhone no longer works. In 
>>>>>> trying to correct the issue, on two or three occasions, I have deleted 
>>>>>> the fingerprint and then readded it. It might work once or twice but 
>>>>>> then stops working.
>>>>>> 
>>>>>> I have an otterbox case on my iPhone, and it used to work till the cover 
>>>>>> got smeared. So I would clean it off and it would work again. But not 
>>>>>> anymore.
>>>>>> 
>>>>>> What’s going on?
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