I forgot to mention that I did that, triple click twice, but without results. Also, was using the Find Me, the phone was there, and it was even saying that it was ringing, after I requested it. Again, no sound!

How to report such a problem to Apple? Sometimes I feel like at the call centre thy are trying more to say that it is normal than trying to understand the issue. Also, they will ask for a full restore with DFU mode… I can see this happening…


Às 21:06 de 05/10/2019, Loy Green escreveu:
I experienced this once my self. The hapticks were sounding but no voice over. I triple click the to turn off VO and triple clicked again and VO came back.

    ----- Original Message -----
    *From:* Tim Morris <mailto:[email protected]>
    *To:* [email protected]
    <mailto:[email protected]>
    *Sent:* Saturday, October 5, 2019 3:07 PM
    *Subject:* Re: sound loss in iOS 13.1.2

    Your not going crazy mine has done it a few times also. Along with
    screens getting very touchy and jumping all over the screen.
    On Oct 5, 2019, at 3:51 AM, João de Sousa e Silva
    <[email protected] <mailto:[email protected]>> wrote:

    Hi all,


    With iOS 13.1.2 running in an iPhone 8 I sawmyself without sound
    already twice. The haptic feedback was working but no sound at all.

    After plugging it to my Mac and press more-or-less randomly at
    the screen, it was vibrating, indicating that the passcode was wrong.

    From other phone I called to it and, again, more-or-less randomly
    I managed to answer the call and realized that it was working.
    Right after the sound returned to the whole system.


    Today a similar situation happened:

    I was listening a podcast while a phone call arrived at other
    synchronized iPhone. I answered it at the iPhone 8. After hanging
    up the sound was gone. I call from another phone to the iPhone 8.
    Although I couldn’t answer the call, after some seconds the sound
    returned, and the podcast restarted at the point that it was
    before I got the original phone call to the other synchronised
    iPhone.


    Anyone with a similar experience?


    Regards,

    João



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