Hmm, I have the iPhone 8.
Just saw this update.
Haven't downloaded it yet.
On 10/6/2019 2:39 PM, João de Sousa e Silva wrote:
Hi,
Many thanks. I was suggesting so, but they said that “not for now”. We
will see…
Regards,
João
Às 17:31 de 06/10/2019, 'Tim Kilburn' via MacVisionaries escreveu:
Hi,
Sounds like there'll need to be some console log reports so that
things can be figured out. If VO speech is stopping due to some sort
of conflict, then they'll need to figure out what processes are
conflicting that renders VO speech inoperable. If it is more
widespread than just to do with the phone app, then workarounds
aren't the fix, it will need to be a bug fix for sure.
Later...
Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada
On Oct 6, 2019, at 08:58, Mary Otten <[email protected]
<mailto:[email protected]>> wrote:
I only have 13.1.2 on an older phone, this one, a 7+. I finally had
the loss of sound bug yesterday, and it wasn’t from a phone call. I
was reading an article in an RSS news reader. I open Safari, using
the open in Safari option in my news reader, and things went from
being sort of draggy and slow in the news reader to absolute silence
in Safari. So this is either two bugs, or it’s not related just
calls, and certainly not related to the screen going to sleep in my case.
Sent from my iPhone
On Oct 6, 2019, at 7:54 AM, 'Tim Kilburn' via MacVisionaries
<[email protected]
<mailto:[email protected]>> wrote:
Hi,
I've only had this happen once. A full DFU is not required at all,
and if anyone claims that it is necessary, they're wrong. A simple
restart will bring things back to normal. If you haptic feedback
on, then it is easier than with it off. While haptic feedback is
on, press the down volume and the side button in for a few seconds
until you feel the haptic feedback. This has brought up the
shutdown dialog. Be careful here, as you could accidentally call
emergency services if you have that feature enabled. What you do is
to flick left until the haptic feedback feels like you're hitting
the left wall. When you're at this point, you are on the "Power
Down" button, so double-tap and your iPhone will turn itself off.
Wait about a minute between double-tapping to shutdown, and holding
the side button to turn the iPhone back on. Once it restarts fully,
VO will be working normally again.
If VO is off, then flicking left will not result in the haptic
feedback hitting the left wall. So, you'd then need to press the
side button three times to turn VO on, then follow the steps above
to turn the iPhone off and back on. I haven't totally figured out
what the trigger is that causes this to happen, but I believe it has
something to do with the screen going to sleep while on the call.
If it's a shorter call where the screen does not put itself to
sleep, then this does not usually happen. At least in my situation,
that's been the case.
Later...
Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada
On Oct 5, 2019, at 22:49, João de Sousa e Silva <[email protected]
<mailto:[email protected]>> wrote:
I forgot to mention that I did that, triple click twice, but without
results. Also, was using the Find Me, the phone was there, and it
was even saying that it was ringing, after I requested it. Again, no
sound!
How to report such a problem to Apple? Sometimes I feel like at the
call centre thy are trying more to say that it is normal than trying
to understand the issue. Also, they will ask for a full restore with
DFU mode… I can see this happening…
Às 21:06 de 05/10/2019, Loy Green escreveu:
I experienced this once my self. The hapticks were sounding but no
voice over. I triple click the to turn off VO and triple clicked
again and VO came back.
----- Original Message -----
*From:* Tim Morris <mailto:[email protected]>
*To:* [email protected]
<mailto:[email protected]>
*Sent:* Saturday, October 5, 2019 3:07 PM
*Subject:* Re: sound loss in iOS 13.1.2
Your not going crazy mine has done it a few times also. Along
with screens getting very touchy and jumping all over the screen.
On Oct 5, 2019, at 3:51 AM, João de Sousa e Silva
<[email protected] <mailto:[email protected]>> wrote:
Hi all,
With iOS 13.1.2 running in an iPhone 8 I sawmyself without
sound already twice. The haptic feedback was working but no
sound at all.
After plugging it to my Mac and press more-or-less randomly at
the screen, it was vibrating, indicating that the passcode was
wrong.
From other phone I called to it and, again, more-or-less
randomly I managed to answer the call and realized that it was
working. Right after the sound returned to the whole system.
Today a similar situation happened:
I was listening a podcast while a phone call arrived at other
synchronized iPhone. I answered it at the iPhone 8. After
hanging up the sound was gone. I call from another phone to
the iPhone 8. Although I couldn’t answer the call, after some
seconds the sound returned, and the podcast restarted at the
point that it was before I got the original phone call to the
other synchronised iPhone.
Anyone with a similar experience?
Regards,
João
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