hi there,
yes, the trackpad, which will be fine if it can be made less sensitive
to slight touch.
i was calling accessibility directly, recalling that others have
complained about them of late.
Speaking personally, the guy who responded to my being in crisis voiceover
wise by questioning why I was using Catalina, is more of a poor
training example than too much work.
The Female main my apple representative locating details about my
nearest Apple store was sensational...even apologizing for the 90 minutes
I tried to solve the issue before getting mr. why are you using Catalina
apple accessibility...and did I share he made it clear he was blind?
And also illustrates why I want in-store staff to work with, not just a
blind person. speaking personally a shared label does not a shared
experience make.
My housemate for whom vision is not an issue absolutely loved working with
voiceover, because the experience was new and fun.
If I can create that in person and in store, I feel a little less
separation may result.
I respect the password information, but that no feedback is provided
while typing is concerning, or at least apple accessibility says I will
not hear the keys while I type my password.
best,
Kare
On Thu, 9 Jun 2022, 'E.T.' via MacVisionaries wrote:
> Karen,
> Just a couple points. Or three. Keep in mind that Apple likely fields
> hundreds of calls and emails daily. They try hard to be of assistance.
>
> Tour 2012 Mac has no touch bar as later models do. You must be
> referring to the track pad. An external keyboard would certainly help
> there. Or an external trackpad which then allows disabling the built in
> one via a setting.
>
> If you are prompted for your login password, you can enter it when
> prompted. You will get used to it because it is part of the security
> scheme Apple has implemented. Yes its annoying but there it is.
>
> Perhaps you can find a local blind user through a local blind
> organization who can come and help? Might be worth a try.
>
> From E.T.'s Keyboard...
> "Those who make peaceful revolution impossible
> will make violent revolution inevitable."
> --John F. Kennedy
> My e-Mail:
> [email protected]
>
> On 6/9/2022 6:21 PM, Karen Lewellen wrote:
> > hi Tim,
> > One of your answers sort of illustrates how off the mark Apple
> > accessibility was then.
> > they did not reference a need to connect, simply tried, and failed,
> > given
> > the steps were missing its no wonder.
> > we did adjust the basic system audio, finding no startup sound
> > checkbox
> > either.
> > Still knowing about f11 and f12 helps allot, so thanks for that as
> > well.
> > I have decided to seek an apple store in person because I am truly
> > hoping there is some way to curb how this machine's touch
> > bar...which I
> > absolutely hate, react, lower the level of sensitivity.
> > My sleeves set the thing off, and it impacts what is happening, with
> > my
> > being too new at things to get out of what happens. If not I will
> > need to
> > use an external keyboard, something keeps triggering a request for
> > me to
> > provide my administrative password, with my not managing to find
> > the
> > old school apple tutorial under voiceover utilities either.
> > its frustrating getting locked into say a folder in a utility,
> > following the steps I believe I am hearing, for nothing to work.
> > On the other hand it was cool hearing my battery level by using vo-m
> > and
> > working my way across.
> > No idea why I believed the Music app came with big shore, its a part
> > of
> > Catalina too.
> > Anyway we forge forward.
> > kare
> >
> >
> >
> > On Thu, 9 Jun 2022, 'Tim Kilburn' via MacVisionaries wrote:
> >
> > > See my responses below in your text.
> > > > Later…
> > > > > Tim Kilburn
> > > Jamf Certified Tech
> > > Apple Professional Learning Specialist
> > > Apple Teacher
> > > (with Swift Playgrounds Recognition)
> > > Fort McMurray, AB Canada
> > > > > On Jun 8, 2022, at 17:48, Karen Lewellen
> > <[email protected]> > > wrote:
> > > > > > Hi,
> > > > Not necessarily, at least for my combination of experiences.
> > > > If I do, as I plan tomorrow, check the sound effects sub-menu
> > and a > > means of setting sound as you wisely share here, I get
> > to establish > > a baseline of sound that from an auditory
> > processing standpoint > > insures I can say hear past the tinnitus
> > I have in one ear. I > > already know my associate states the
> > volume is low.
> > > > From what you provide here f-11 and f-12 will adjust the system
> > volume > > allowing me to make changes, when wearing headphones,
> > or using a > > speaker, or any number of situations.
> > > > Still, and I am happy to be corrected if wrong, would not the
> > sound > > return to the level of the computer once shut down,
> > meaning it > > would not absolutely recall where I left the f-11
> > f-12 setting?
> > > > TK: The level of volume that was set before restart or
> > > > shutdown
> > is > normally the level that it will return to upon startup the next
> > time.
> > > > > again happy to be wrong, but for me personally, better to have
> > a sound > > baseline I can adjust then hear nothing by mistake.
> > > > Will report on the startup checkbox, if my time tomorrow
> > supports your > > wisdom, I will be sharing that with apple
> > accessibility.
> > > > After all, not only did I provide my apple id, but I shared the
> > exact > > Catalina edition I use..so no reason for misinformation.
> > > > While I have your ear, what steps must I go through for an apple
> > > > accessibility person's effort to see my screen actually work?
> > > > They claimed that when tried the system on their side said they
> > could > > not find my mac...go figure.
> > > > TK: They should be able to connect to you either via a share
> > screen > request through iMessages, or they can send you a link that
> > you can > connect to through their support system. If by iMessage,
> > you will need > iMessage set up on your Mac with either or both of
> > your Apple ID eMail > or mobile phone number enabled as iMessage
> > usable.
> > > > > If there is an additional setting, I would appreciate knowing
> > in case > > I have another problem like yesterday.
> > > > Thanks,
> > > > Karen
> > > > > > > > > > On Wed, 8 Jun 2022, 'Tim Kilburn' via MacVisionaries
> > wrote:
> > > > > > > Hi,
> > > > > > > > This is being made more complex than it needs to be.
> > > > > > > > • System volume is the level of everything. This is
> > controlled > > > either by the volume keys, F11 and F12 for down and
> > up respectively, > > > or you can use the VoiceOver command of
> > VO-minus or VO-equals. > > > Yes, there is control for this in the
> > Sound pane, but that would > > > make your life more complicated and
> > there’s no need to go there.
> > > > > • the Apple Accessibility representative was mistaken for >
> > > > > >
> > > Catalina. This checkbox for the Startup Chime is not available
> > > in
> > > > > Catalina. It was introduced in Big Sur.
> > > > > • if you currently do not have the Startup Chime, then
> > > > > you’ll either need to turn up the system volume, which
> > > > > I’ve outlined above, use the Terminal command I outlined in
> > > > > an earlier post,
> > or, > > > in some cases, you can reset the PRAM and it will be
> > heard.
> > > > > • to reset the PRAM, turn your Mac off, then wait a few
> > seconds, > > > turn it back on and immediately hold down
> > cmd+option+r+p. Some > > > finger gymnastics, but doable.
> > > > > > > > As I mentioned from the beginning, the Startup Chime was
> > initially a > > > hardware change, so older Macs that originally had
> > the Startup Chime > > > should not have lost it in the first place.
> > > > > > > > HTH.
> > > > > > > > Later…
> > > > > > > > Tim Kilburn
> > > > > Jamf Certified Tech
> > > > > Apple Professional Learning Specialist
> > > > > Apple Teacher
> > > > > (with Swift Playgrounds Recognition)
> > > > > Fort McMurray, AB Canada
> > > > > > > > > On Jun 7, 2022, at 21:08, Karen Lewellen > > > >
> > <[email protected]> wrote:
> > > > > > > > > > If Apple accessibility is correct and it is
> > considered to be a > > > > sound effect, hopefully there will
> > indeed be a volume for > > > > effects in general as e. T. is
> > suggesting.
> > > > > > will find out on Thursday.
> > > > > > > > > > > > > > > > > > On Tue, 7 Jun 2022, Herbie Allen
> > > > > > > > > > > > > > > > > > wrote:
> > > > > > > > > > > Actually, with the startup sound, I don’t even
> > know if you can > > > > > change the volume. Maybe in terminal, but
> > I don’t think I can > > > > > even change the volume level of VO
> > on the logon Screen that you > > > > > get with File Valt and I
> > don’t think I could last time I had > > > > > it in recovery mode,
> > though that was a while back so I could be > > > > > wrong on that
> > one.
> > > > > > > > > > > > > On Jun 7, 2022, at 21:21, Karen Lewellen > > >
> > > > > <[email protected]> wrote:
> > > > > > > > > > > > > > I am not interested in doing this in the
> > terminal, although I > > > > > > imagine Johnathan's information
> > will help someone.
> > > > > > > > Instead I am interested in where the settings for system
> > > > > > > > volume are located.
> > > > > > > > I intend on Thursday to have sighted help adjust this
> > setting, > > > > > > I am not solid enough in voiceover as of yet to
> > do this, we > > > > > > are still optimizing my computer for my use.
> > > > > > > > Karen
> > > > > > > > > > > > > > > > > > > > > > > > > > On Tue, 7 Jun 2022,
> > 'Tim Kilburn' via MacVisionaries wrote:
> > > > > > > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > You can use:
> > > > > > > > > > > > > > > > sudo nvram StartupMute=%00
> > > > > > > > > > > > > > > > To enable the startup chime on a Mac
> > where it has been > > > > > > > muted. Remember that in Terminal,
> > when you use the > > > > > > > “sudo” command, you will be asked
> > to enter your password > > > > > > > if you’re an Admin of the
> > computer. There will be no > > > > > > > audio feedback when
> > entering this password in Terminal like > > > > > > > you would here
> > in regular situations. If you’re not in an > > > > > > > Admin
> > account, you will not be able to use this command.
> > > > > > > > > > > > > > > > HTH.
> > > > > > > > > > > > > > > > Later…
> > > > > > > > > > > > > > > > > > > > > > > Tim Kilburn
> > > > > > > > > Jamf Certified Tech
> > > > > > > > > Apple Professional Learning Specialist
> > > > > > > > > Apple Teacher
> > > > > > > > > (with Swift Playgrounds Recognition)
> > > > > > > > > Fort McMurray, AB Canada
> > > > > > > > > > > > > > > > > On Jun 7, 2022, at 16:24, Jonathan C.
> > Cohn > > > > > > > > <[email protected]> wrote:
> > > > > > > > > > > > > > > > > > On mac's that do not have startup
> > chime, you can still > > > > > > > > enable it in the terminal app
> > with a command that examines > > > > > > > > and changes nvram
> > settings for the computer. I think it > > > > > > > > might have
> > been Alex Hall that posted the recipe to turn > > > > > > > > this
> > on. Or perhaps a man --- c nvram will pull up the > > > > > > > >
> > sntax. My mac is a couple 100 miles away so can't be very > > > > > >
> > > > specific.
> > > > > > > > > > > > > > > > > > Sent from my iPhone
> > > > > > > > > > > > > > > > > > > On Jun 7, 2022, at 5:59 PM, 'Tim
> > Kilburn' via > > > > > > > > > MacVisionaries
> > <[email protected]> wrote:
> > > > > > > > > > > > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > > > > If your volume is set low, then,
> > yes, the startup chime > > > > > > > > > will normally be set low as
> > well. Are you saying that > > > > > > > > > when you restart, or
> > startup your computer from scratch, > > > > > > > > > you do not
> > hear any startup chime?
> > > > > > > > > > > > > > > > > > > > Later…
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > Tim Kilburn
> > > > > > > > > > > Jamf Certified Tech
> > > > > > > > > > > Apple Professional Learning Specialist
> > > > > > > > > > > Apple Teacher
> > > > > > > > > > > (with Swift Playgrounds Recognition)
> > > > > > > > > > > Fort McMurray, AB Canada
> > > > > > > > > > > > > > > > > > > > > On Jun 7, 2022, at 15:51,
> > Karen Lewellen > > > > > > > > > > <[email protected] > > > >
> > > > > > > > <mailto:[email protected]>> wrote:
> > > > > > > > > > > > > > > > > > > > > > Hi Tim,
> > > > > > > > > > > > My understanding is that this is the very last
> > Mac os > > > > > > > > > > before big shore, which may be why
> > the sound is > > > > > > > > > > missing.
> > > > > > > > > > > > As i am profoundly new to all this, I want to
> > insure I > > > > > > > > > > have it, was never a windows user so
> > all this boot > > > > > > > > > > time makes me crazy laughs.
> > > > > > > > > > > > What about turning up the sound if needful?
> > > > > > > > > > > > Kare
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
> > > > > > > On Tue, 7 Jun 2022, 'Tim Kilburn' via MacVisionaries > > >
> > > > > > > > > wrote:
> > > > > > > > > > > > > > > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > > > > > > > > The startup chime was a
> > computer specific item in > > > > > > > > > > > that model of Mac.
> > That is, the startup chime > > > > > > > > > > > should still work
> > normally on that device without > > > > > > > > > > > any
> > intervention in System Preferences. I’m > > > > > > > > > > >
> > willing to be corrected, but I also believe that the > > > > > > > >
> > > > > checkbox that they’re speaking of was not present > > > > >
> > > > > >
> > > > > > > in Catalina, only Big Sur and newer.
> > > > > > > > > > > > > > > > > > > > > > > > No, it will not make
> > that sound upon opening the lid > > > > > > > > > > > as it is a
> > chime that is sounded as part of the boot > > > > > > > > > > >
> > process. In older Macs, before it was removed, it > > > > > > > > >
> > > > doubled as kind of a system check. If you heard > > > > > > >
> > > > >
> > > > > that noise, then the hardware was OK, and it should > > > > >
> > > > > > > > proceed to bring up the MacOS, unless the drive was > >
> > > > > > > > > > > a problem.
> > > > > > > > > > > > > > > > > > > > > > > > HTH.
> > > > > > > > > > > > > > > > > > > > > > > > Later…
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
> > Tim Kilburn
> > > > > > > > > > > > > Jamf Certified Tech
> > > > > > > > > > > > > Apple Professional Learning Specialist
> > > > > > > > > > > > > Apple Teacher
> > > > > > > > > > > > > (with Swift Playgrounds Recognition)
> > > > > > > > > > > > > Fort McMurray, AB Canada
> > > > > > > > > > > > > > > > > > > > > > > > > On Jun 7, 2022, at
> > 15:35, Karen Lewellen > > > > > > > > > > > >
> > <[email protected] > > > > > > > > > > > >
> > <mailto:[email protected]>> wrote:
> > > > > > > > > > > > > > > > > > > > > > > > > > hi everyone,
> > > > > > > > > > > > > > I have a mid 2012 15 inch macbook pro retina
> > now > > > > > > > > > > > > running os 10.15.7 Catalina.
> > > > > > > > > > > > > > I recall the discussion about the apple
> > start up > > > > > > > > > > > > sound being removed, was told by
> > apple > > > > > > > > > > > > accessibility that this is corrected
> > by > > > > > > > > > > > > accessing system preferences, sound,
> > sound > > > > > > > > > > > > effects, and making sure there is a
> > checkbox > > > > > > > > > > > > beside start up sound.
> > > > > > > > > > > > > > What I do not recall though is how one
> > insures the > > > > > > > > > > > > start up sound volume is turned
> > up, something I > > > > > > > > > > > > want to know just in case.
> > > > > > > > > > > > > > Also, if the start up sound is provided,
> > does it > > > > > > > > > > > > also happen when awakening the mac,
> > opening the > > > > > > > > > > > > lid?
> > > > > > > > > > > > > > Thanks,
> > > > > > > > > > > > > > Karen
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
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> > owner is Cara Quinn - > > > > > you can reach Cara at
> > [email protected]
> > > > > > > > > > > > The archives for this list can be searched at:
> > > > > > >
> > > > > > > http://www.mail-archive.com/[email protected]/
> > > > > > > ---
> > > > > > > You received this message because you are subscribed to
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> > > > > > > To unsubscribe from this group and stop receiving emails
> > from > > > > > it, send an email to > > > > >
> > [email protected].
> > > > > > > To view this discussion on the web visit > > > > >
> > https://groups.google.com/d/msgid/macvisionaries/2A07E075-E007-41A8-B754-995BA005305A%40gmail.com.
> > > > > > > > > > > > > > > > > > -- > > > The following information
> > is important for all members of the Mac > > > Visionaries list.
> > > > > > > > If you have any questions or concerns about the running
> > of this > > > list, or if you feel that a member's post is
> > inappropriate, please > > > contact the owners or moderators
> > directly rather than posting on the > > > list itself.
> > > > > > > > Your Mac Visionaries list moderator is Mark Taylor.
> > > > > > > > You
> > can reach > > > mark at: [email protected] and your owner is Cara
> > Quinn - you can > > > reach Cara at [email protected]
> > > > > > > > The archives for this list can be searched at:
> > > > > http://www.mail-archive.com/[email protected]/
> > > > > ---
> > > > > You received this message because you are subscribed to the
> > Google > > > Groups "MacVisionaries" group.
> > > > > To unsubscribe from this group and stop receiving emails from
> > it, > > > send an email to
> > [email protected].
> > > > > To view this discussion on the web visit > > >
> > https://groups.google.com/d/msgid/macvisionaries/6104684C-F25D-42B7-8ACC-E4B255CC096F%40me.com.
> > > > > > > -- > The following information is important for all
> > members of the Mac > Visionaries list.
> > > > If you have any questions or concerns about the running of this
> > list, or > if you feel that a member's post is inappropriate, please
> > contact the > owners or moderators directly rather than posting on
> > the list itself.
> > > > Your Mac Visionaries list moderator is Mark Taylor. You can
> > reach mark > at: [email protected] and your owner is Cara Quinn - you
> > can reach Cara > at [email protected]
> > > > The archives for this list can be searched at:
> > > http://www.mail-archive.com/[email protected]/
> > > ---
> > > You received this message because you are subscribed to the Google
> > > Groups "MacVisionaries" group.
> > > To unsubscribe from this group and stop receiving emails from it,
> > send > an email to [email protected].
> > > To view this discussion on the web visit >
> > https://groups.google.com/d/msgid/macvisionaries/926B88DA-D022-428F-92AD-7EE71396A401%40me.com.
> > > >
>
> --
> The following information is important for all members of the Mac
> Visionaries list.
>
> If you have any questions or concerns about the running of this list, or
> if you feel that a member's post is inappropriate, please contact the
> owners or moderators directly rather than posting on the list itself.
>
> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark
> at: [email protected] and your owner is Cara Quinn - you can reach Cara at
> [email protected]
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/[email protected]/
> --- You received this message because you are subscribed to the Google
> Groups "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to [email protected].
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/macvisionaries/5b1dd087-e85b-eb95-b7ff-5f73ca33ccdf%40icloud.com.
>
>
>