On Sunday, Oct 3 1999, Tom Deasey wrote:
> Is anyone getting reports of a printing problem with newer HP printer
> possible under 98 but we are getting reports from user who have 98 or 95
installed.
>
> The error most reported is that when they go to print the printer will
> continuously print the same thing over and over again. They have to abort
> the program to have it stop and cancel all printing. Then if they go into
> any other program and print it will print that over and over until they
> abort the printing. To fix the problem the user has to reinstall his print
drivers.
>
> I have had this same report from more then just 1 user of my program. (It
> is now over one hundred customers effected.) We have verified the problem
> by ordering in an HP 712 and can reproduce it in our program and in the
> MetaCard Starter kit.
>
> I was just wondering if anyone else has experienced this and if they knew of a
fix.
This is interesting. We got a HP recently and it printed multiple copies
from all applications on both Windows 95 and 98. We tried reinstalling the
driver, etc. We sent it back, they tested it, and said there was nothing
wrong. So in the end we shelved it and bought a new printer to stop wasting
time on it. Of course, we did try MetaCard on both the computers so it is
conceivable that it interacted in the driver some way. We didn't consider
that possibility as it seems rather farfetched. The question is, did the
printer work correctly on your customers computers *before* running
MetaCard, and is it broken now?
Regards,
Kevin
PS. Normally bug reports are sent to [EMAIL PROTECTED] But I think in
this case it is appropriate to discuss this problem on the list because its
nature requires verification by multiple people and it might not otherwise
have been found (or dismissed as the case may be). Certainly I'm interested
in finding out further why we have a dead printer sitting in the back of the
room...
Kevin Miller <[EMAIL PROTECTED]> <http://www.xworlds.com/>
Cross Worlds Computing, MetaCard Distributors, Custom Development.
Tel: +44 (0)131 672 2909. Fax: +44 (0)1639 830 707.
