I tend to disagree. The support questions you get from novices and total beginners are the same you would get both from a windows camp as well as the linux camp. They are clueless anyway. The worst people to support are people who think they know enough in Windows and that are capable of doing the switch, expecting the same things in Windows at the touch of a button.

I feel that this list is should be most supportive to these people which want that extra more out of a PC and are ready to do it themselves rather than asking the nearest IT guy (read me) for help on fixing stuff.

Keith Vassallo wrote:

Wow, wow, chill out! Hehe, no flames on this list!

Raphael, I do agree that your idea is good. But, as you said, people just want a computer that works. "People" in this sense refers to type 0 and 1 users - novices and total beginners and as I said, they will have no problem with Linux

Raphael Borg Ellul Vincenti wrote:

I have suggested this approach at the latest (and only) MLUG meeting but received harsh criticism about the way of advocating Linux for Joe User. People aren't interested in installing Linux. They are NOT even interested in installing Windows. They just want a computer that works.

I have had enough !!

Nicky Formosa wrote:

I'm sorry to butt in but I think its quite useless complaining between the
same people....I'm not too sure if anyone here will spot out a decent
solution.

I'm quite in favour of Linux, even tough I'm a beginner (as most of us are),
and found lots of trouble. So..

I agree totally with trying to put Linux on the Maltese PCs. So why don't you (meaning the Linux Group) try to find a computer store who will start distributing Linux instead of Windows and maybe one of you guys (this goes to the Geeks) go and give a lecture or two the new fellows! Maybe this kick
start it!!

Nick

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Keith Vassallo
Sent: Thursday, May 27, 2004 11:55 AM
To: [email protected]
Subject: [LINUX.ORG.MT] The 6 types of computer users


There are 6 types of computer users

5 - UBER GEEKS
4 - Geniuses
3 - Experts
2 - Advanced users
1 - Novices
0 - Total Beginners

Uber Geeks find Linux easy to use because they're geeks. Geniuses also
find Linux easy because they're geniuses.

Total Beginners and Novices find Linux easy because they don't do
anything with it except use programs which come installed with the
system. I'm quite sure a monkey can be trained to launch openoffice.org.

The problem lies in 2 and 3. Advanced users and Experts aren't as
"litterate" as Geniuses and Uber Geeks, however, they would like to do
more stuff then novices and total beginners. So, they'd want to install
programs, configure stuff, etc.. etc.. Which is difficult. I think many
budding computer students (such as myself) fall into these two
categories. Most computer students simply abandon Linux and use Windows, maybe until they're geniuses/uber geeks. Very few keep trying ad nauseum.

Just my 2c

--
Keith Vassallo
Registered GNU/Linux User #290991
http://www.keithvassallo.net

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