I recently sold a moderately expensive poster on Ebay ($150). I shipped
priority mail the next day. About a week later the buyer stated he hadn't
received the poster and asked for a tracking number. I checked the USPS
tracking information, which stated the poster had been delivered. I also
confirmed that I had sent to the right address.
When I offered the buyer replacement merchandise or a partial refund, he
immediately threatened an EBay/paypal dispute and associated negative feedback.
I basically punted at that point -- but am following up with the local post
office to investigate what happened with the shipment.
Any similar experiences?
Thanks, Henry
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