I don't understand, but then again I have not been an eBay seller for some time. Why offer him anything when the package was delivered? And why not insure it?
Bruce On Tue, Jun 26, 2012 at 7:39 PM, David Kusumoto <[email protected]>wrote: > *I hope these exchanges were done through eBay messages. It is against > eBay policy to use negative feedback as blackmail to achieve a remedy. > Call eBay under customer support. You're still on the hook to make the > customer happy, but the transaction may be negated if you are able to show > via eBay messages that the buyer threatened you with negative feedback. -d. > * > > ------------------------------ > Date: Tue, 26 Jun 2012 20:24:33 -0400 > From: [email protected] > Subject: Bad taste E-Bay transaction -- any similar experiences > To: [email protected] > > > I recently sold a moderately expensive poster on Ebay ($150). I shipped > priority mail the next day. About a week later the buyer stated he hadn't > received the poster and asked for a tracking number. I checked the USPS > tracking information, which stated the poster had been delivered. I also > confirmed that I had sent to the right address. > > When I offered the buyer replacement merchandise or a partial refund, he > immediately threatened an EBay/paypal dispute and associated negative > feedback. > > I basically punted at that point -- but am following up with the local > post office to investigate what happened with the shipment. > > Any similar experiences? > > Thanks, Henry > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ How > to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: > [email protected] In the BODY of your message type: SIGNOFF > MOPO-L The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ How > to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: > [email protected] In the BODY of your message type: SIGNOFF > MOPO-L The author of this message is solely responsible for its content. > > -- Bruce Hershenson and the other 26 members of the eMoviePoster.com team P.O. Box 874 West Plains, MO 65775 Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take lunch) our site <http://www.emovieposter.com/> our auctions <http://www.emovieposter.com/agallery/all.html> Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
