Henry,
One thing to consider, even tho it may be a bit remote, it that the
package you sent was delivered but casually left in plain view on a
front step. It certainly is easy for these kinds of packages to be
carried off, in the middle of the day, when no one is home from work.
"Signature required" for items like this is the way to protect
yourself and the buyer, too.
Good luck in whatever the resolve is.
Jeff
On Jun 26, 2012, at 5:24 PM, Henry Karp wrote:
I recently sold a moderately expensive poster on Ebay ($150). I
shipped priority mail the next day. About a week later the buyer
stated he hadn't received the poster and asked for a tracking
number. I checked the USPS tracking information, which stated the
poster had been delivered. I also confirmed that I had sent to the
right address.
When I offered the buyer replacement merchandise or a partial
refund, he immediately threatened an EBay/paypal dispute and
associated negative feedback.
I basically punted at that point -- but am following up with the
local post office to investigate what happened with the shipment.
Any similar experiences?
Thanks, Henry
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