I hope these exchanges were done through eBay messages. It is against eBay policy to use negative feedback as blackmail to achieve a remedy. Call eBay under customer support. You're still on the hook to make the customer happy, but the transaction may be negated if you are able to show via eBay messages that the buyer threatened you with negative feedback. -d. Date: Tue, 26 Jun 2012 20:24:33 -0400 From: [email protected] Subject: Bad taste E-Bay transaction -- any similar experiences To: [email protected]
I recently sold a moderately expensive poster on Ebay ($150). I shipped priority mail the next day. About a week later the buyer stated he hadn't received the poster and asked for a tracking number. I checked the USPS tracking information, which stated the poster had been delivered. I also confirmed that I had sent to the right address. When I offered the buyer replacement merchandise or a partial refund, he immediately threatened an EBay/paypal dispute and associated negative feedback. I basically punted at that point -- but am following up with the local post office to investigate what happened with the shipment. Any similar experiences? Thanks, Henry Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
