In article <[EMAIL PROTECTED]>, [EMAIL PROTECTED]
(Ben Bucksch) wrote:
> > If you make the software open to only developers all you've done is to
> > put a nice canvas covered extension on the side of the Cathedral and
> > called it the Bazaar.
>
> It's a Bazaar for developers, people in general.
Was that what you intended to write? Your previous posts make me think
there's a negation missing after the comma.
> Sure, contact to users is important, but IMO, we have too much of it
> currently. See all the ranting in bug reports and what it causes for
> developers (e.g. timeless, who is *endlessly* annoyed about people
> complaining about bugs).
Implementing a bozo filter is problematic. If you decide to filter out
all users, you also filter out the clueful ones.
> Whether it's the right decision to produce Milestone *binary* builds or
> not is not clear. Testers and developers have use for Milestones only
> for a limited time of e.g. a week. After that time, they are only used
> by users, leading hardly to any good bug reports, only feature
> suggestions and priorization of bugs, but then again, there are other
> means to get that, e.g. through distributors.
The problems related to users reporting bugs in old builds can be
alleviates by:
* not making good nightlies appear scarier than milestones
* striking "milestone or" at the beginning of
http://www.mozilla.org/bugs/
* Hiding the "advanced" bug reporting form the Bugzilla front page and
directing users to Bugzilla Helper
* sniffing the Gecko date token in the UA string of the build used to
access Bugzilla Helper and notifying the user if the build is
considered old
* requiring a build id in Bugzilla Helper bug reports and checking the id
for recentness
> The first goal could be achieved by reworking the homepage to an
> introduction to Mozilla and mozilla.org, leading (in part) into a
> redirection to distributors for users. www.mozilla.org, as is,
> encourages to use Milestones.
Currently, www.mozilla.org indeed encourages the use of milestones and
makes nightly build appear scary. Rather than asking potential users
(who might also be potential contributors!) take a hike, the importance
of milestones could be downplayed and links could be made to good
nightlies.
--
Henri Sivonen
[EMAIL PROTECTED]
http://www.clinet.fi/~henris/
