On 05/16/2002 8:09 PM, Ben Bucksch Enlightened Us With The Following
Comment:
> I tried to email the following to you (Jay) personally, but your server 
> said
> 
> host jaygarcia.com[192.220.109.252] said: 550 5.0.0 Server
>     Does Not Like You Go Away
> 
> I am assuming that is because of the broken MAPS DUL 
> <http://www.bucksch.com/1/opinion/dul/>, not because I am blocked 
> personally. Jay, please fix your server.
> 
> Anyways,
> 
> Jay Garcia wrote:
> 
>> I'm trying very hard to get a user-group started elsewhere on this
>> server 
> 
> See the mozilla.org newsgroup renaming bug on how long that can take. 
> 1.5 years and not a single action on the part of Netscape.

Has nothing whatsoever to do with renaming anything. It's all about
creating new groups on another server. Please don't assume until further
explanation is tendered, thanks.


>> but in the meantime we'll just have to suffer the pain of
>> quieting the masses. 
> 
> No, "we" don't have suffer, and you are not quieting them, you are 
> encouraging them by answering them. If one looks at the group right now, 
> he must think that he is completely right with user questions.

I've been on the Netscape New Server since mid-1995 and believe me,
ignoring users is inviting catastrophe !!!!!!! I've seen it happen many
times and I don't care to be a part of that melee ever again.

Sorry, I will not abandon any 'user' up until the very moment that the
Netscape Management issues a demand to cease and desist. Our mission is
to help users and since Mozilla is funded by Netscape for the most part
I'll continue on that mission. You don't seem to grasp the idea very
well that I am, in fact, trying VERY hard to find a place for "users" to
find another home. You want to ignore and abandon them which IMHO is
wrong and counterproductive to the ideals that drive Netscape AND
Mozilla for that matter. We "Champs" have Netscape Managers that oversee
our program as well as Netscape Programmers that also oversee our
program and provide us with pre-release binaries as well as
test-binaries, etc. We don't JUST answer questions FYI. We do quite a
bit for the movement behind the scenes. I take it as a personal afront
for someone to tell me to NOT help a "user".


> Why don't you just answer per email? That's what the nettiquette 
> dictates, when something is offtopic and there's no more appropriate group.

Answering per selective email is counterproductive to users that may be
wanting to see the answer also. Yes, we know that "users" don't belong
here but the stark reality is that they ARE here and the situation has
to be dealt with in an appropriate manner. Abandoning them and ignoring
them isn't the answer. I'm trying to provide THE answer.

>> And FWIW, several PAID Netscape programmers have personally passed 
>> along "atta-boys" for helping in the Mozilla groups whilst NEVER 
>> referring to the "users" as unwashed masses .. 
> 
> Well, I don't know, but they have their Netscape meetings and 
> face-to-face talks, while I have only the newsgroup to stay in touch 
> with the other developers. Bugzilla doesn't give the big picture. 
> Currently, I lost completely track of what is going on with Mailnews.

Strange, nobody else has lost track that I know of. At least they
haven't said so. I am in constant touch with some of the mail-news guys
via personal email as well as posts/replies in our private "champs" groups.

> I don't think it's wrong that I am annoyed about 75 messages per day (!) 
> coming into my mailbox (if the newsgroup->mail gateway bug were not 
> there), *all* being offtopic, but hard to identify as such. That's much 
> worse than spam, both in quantity and time.

No, you are not wrong at all. I'm trying to fix that situation.

> 

Keep up the good work, especially my FAVORITE "View Message Body As ..."
Best feature so far IMHO !!

I had one little idea that may help but it has to be implemented TOTALLY.

USER: should prepend the subject line in every post by a "user". That
way, you and other developers are provided with an instant and workable
email list filter. Getting "users" to do this is insurmountable IMO but
who knows, it could work if even in a small way would help somewhat.

-- 
Jay Garcia - Netscape Champion
Novell MCNE-5/CNI-Networking Technologies-OSI
UFAQ - http://www.UFAQ.org
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