Consider the plight of the beta -tester who suddenly winds up at oingo.com . These newsgroups are invaluable to calm fears of worms or trojans having invaded. I recall one night when someone claimed the majistr virus had infected the nightly Moz download installer. Through ngs and Mozillazine the rumor was dealt with and quashed in under an hour. That people like Holger post links to their web user sites is helpful too.On Thu, 06 Jun 2002 11:01:15 +0200, Holger Metzger <[EMAIL PROTECTED]> wrote:Sebastian Spaeth wrote:Although the name of the newsgroups are misleading and therefore bound to be misunderstood we should pursue a rather rude policy against end customer questions in order to quiet down these groups. Couldn't we quick and simple add a n.p.m.user-support group where people could ask questions (until the mystical ng reorganization happens?)There are user support groups, netscape.public.mozilla.user.*, but they are on the secnews.netscape.com secure server and not fed to usenet unlike the rest of the Mozilla groups - which makes the user support newsgroups sort of invisible for users reading via different usenet servers. - HolgerI would think it should be a priority to get a good user channel working for everyone's benefit. A policy of rudeness doesn't sound like that great of an idea. Charles - mailto:[EMAIL PROTECTED]
Has anyone considered automatically posting a boilerplate "Note to New Mozilla Users" post, say twice a day? That could provide links to some of these sites. Happily, they are starting to proliferate.
And, heck, it is interesting to look in on the process -- it is supposed to be OPEN, isn't it?
FYI, I've started studying Scheme in hopes of one day knowing enough to make a bug patch.
Nigel L
