On Tue, Jan 25, 2011 at 6:50 AM, sankarshan <[email protected]> wrote: > Lots of them do. Installations of products from Microsoft are either > OEM or, custom installation for systems and infrastructure and, both > enterprises and small users make a significant number of the support > tickets raised. It is curious to see a common misconception that > consumers aren't interested in raising support tickets. > > The pricing structure does have a basic ceiling of number of tickets > factored in.
Do you have access to detailed statistics on the aspect(s)? Best A. Mani -- A. Mani ASL, CLC, AMS, CMS http://www.logicamani.co.cc _______________________________________________ network mailing list [email protected] http://lists.fosscom.in/listinfo.cgi/network-fosscom.in
