Guess the anser there is I have no support. Thought you got support when you purchase the product.
On Jan 22, 2008 11:46 AM, Sam Cayze <[EMAIL PROTECTED]> wrote: > > https://mysupport.symantec.com/ is what I log into. > > Do you know if you have 'Essentials' or 'Platinum' support? > > > Once you actually get someone in the SMSME Support Division, they are > good. I have never talked to a bad rep there. Honest :) > > ------------------------------ > *From:* Jeff Brown [mailto:[EMAIL PROTECTED] > *Sent:* Tuesday, January 22, 2008 11:35 AM > *To:* NT System Admin Issues > *Subject:* help for symantec smtp spam filter > > > Yeah, I made a mistake and spent money on a Symantec product. I'm going > to tell all my account reps that if the EVER recommend a symantec product to > me again I will never make another purchase from them. > > I have been trying for 2 hours to find a way to submit a support request, > or better yet, get tech support on the phone. I am too ignorant to be > helped, because I cannot find a way to get to the right place. > > Never mind that my company shelled out some $3,500 less than a year ago to > purchase this product and I have a support logon to a site that offers NO > help, no phone numbers to call and no way to submit email request for help. > > anyone here have a phone number or web-address or email address where I > might get help. > > My 12 month contract on this product will end at the end of May this > year. Guess what I'll be doing with this product at that time... > > > > > > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
