Don,
Comcast will normally give you what you want, if you tell them
you are thinking about other vendors. Each year, when my yearly rate goes up
(all 3 services), I call and get it lowered back down. Nuisance, but it's
worked for quite some time now.
BTW, I've often thought about dropping telco from them, but I
would end up paying more than the bundle package we currently have, so I just
leave it. We don't even average 1 call a day with our land line.
Regards,
Don Guyer
Directory and Messaging Services
Catholic Health East, ITSS
From: Don Kuhlman [mailto:[email protected]]
Sent: Friday, March 09, 2012 10:10 AM
To: NT System Admin Issues
Subject: Re: MagicJack
FWIW, I've had Vonage for about 4 years or so. Originally had their unlimited
$24.99 single line monthly plan that ended up costing about $28.00 per month
after fees and taxes. I called and asked if there were discounts for paying in
bulk. They said yes so I went with a 1 year contract which put it back to about
$25.00 per month with all the taxes and fees in there.
The catch was that they automatically renew it. I didn't want them to, but
they re-billed me for another year, we had a fight about it, and I had to
settle with them for $140 for services they charged me. So I left them, lost
my phone number and had no service for a few months while I was shopping around
(AT&T, Comcast package, etc.).
No one seemed to be able to come close so I went back to Vonage. This time I
got their basic $14.99 / month package that has about 300 minutes monthly.
They sent me a new box and the monthly charges are about $17.00 after fees.
The fax seems to work better than it did with the old box I had which sounds
like the QOS is on the newer hardware. It didn't work very well with the older
box.
I'm still trying to see about getting Comcast for the Internet, TV, and phone
(Midwest market), but they tell me their specials are only for "NEW" customers.
That really blows my mind, because I've had their Internet and basic TV for
almost 9 years. You would think they would want to keep loyal customers and
offer some incentives, but they don't. The sales guy said to cancel your
service, and then you can come back as a "new" customer.
Don K
________________________________
From: N Parr <[email protected]>
To: NT System Admin Issues <[email protected]>
Sent: Friday, March 9, 2012 8:35 AM
Subject: RE: MagicJack
I've done quite a bit of research on fax/modem capabilities of VOIP services.
I was trying to find a solution that would give me a analog line at a piece of
equipment that had a modem for tech support to dial in to. From what I can
tell Vonage is the only service that a fax line works well with and is somewhat
supported. All the others are a cr@p<mailto:cr@p> shoot and if you can connect
will be flaky and almost unusable speeds. According to what I read Vonage
works because they do QOS on the device itself.
________________________________
From: Senter, John [mailto:[email protected]]
Sent: Friday, March 09, 2012 8:18 AM
To: NT System Admin Issues
Subject: RE: MagicJack
I was also thinking of switching from Vonage to Magicjack because they keep
going up with fees and increases. Have you tested faxing yet? I do not fax a
lot, but with Vonage it has not been an issue, but reading the post it looks
like MJ may not be as reliable for multi-page faxing.
From: Christopher Bodnar [mailto:[email protected]]
Sent: Thursday, March 08, 2012 2:56 PM
To: NT System Admin Issues
Subject: OT: MagicJack
I switched over to MagicJack, got my existing number ported. All went well. No
complaints. Can anyone confirm that there are no hidden monthly taxes or fees?
I switched from Ooma because of that, and as far as I was able to tell there
shouldn't be any.
Thanks
Christopher Bodnar
Enterprise Achitect I, Corporate Office of Technology
Tel 610-807-6459
3900 Burgess Place, Bethlehem, PA 18017
[email protected]<mailto:>
[cid:[email protected]]
The Guardian Life Insurance Company of America
www.guardianlife.com<http://www.guardianlife.com/>
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