On Thursday 07 May 2009, Ben Scott wrote: > On Thu, May 7, 2009 at 5:45 PM, James Kerr <[email protected]> wrote: > > Currently we are looking at Savin and Konica Minolta as well. > > We've got a couple of Konica machines, a 7155 and a 7130, we've had > for several years. Their mechanical components are very solid -- > we've rarely had anything wrong there. Print quality seems good, and > usually stays that way. We've got them on maintenance contracts, so > they're PM'ed periodically, which helps. > > We've had intermittent lockup problems with the 7130, but that may > have been due to power quality. Since I put it on a voltage regular > it seems better behaved. > > I will say that they are not designed with "ease of service" in > mind. Many maintenance operations require the techs to disassemble > other pieces to access the part they want, and most everything is held > together with large numbers of tiny screws. If I was servicing them > myself I'd hate 'em. See above about service contract. > > I'd also give them poorer marks in usability. The front panel UI is > rather clunky and can be hard to use. Engrish is common. The manual > is sketchy. Unfortunately, this seems to be the norm when it comes to > copiers. So maybe that makes them typical. ~shrug~ > We use Kyocera copiers that also print, scan and fax (both from the top and from the network.) We've been very happy with them. The most recent ones have been very good, with the exception of the touch-screen. Personally, I think the touch-screen controls could have used some more in-house development before sending it out, but it's good. Our vendor has a good tech team and we have a good relationship with our Kyocera vendor.
WRT the touch-screen controls. Switching to the scanner function can be somewhat annoying if you are in a hurry, as it takes about 10-15 seconds for the scan location virtual buttons to become active. However, once they are active, they pretty much work like a charm. The touch-screen controls are the only complaint I've got against our Kyocera KM-5050 copier/scanner/printer/fax and only the one right outside the IT office. Probably because it gets the most use. :-) -- Thanks, John Aldrich Blueridge Industries IT Manager ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
