That's pretty common in large enterprise applications; we see similar clauses frequently. The vendor doesn't want you to drop support as that is a steady income stream.
It doesn't always work in the vendor's favor however. We have switched applications at times because it was cheaper to purchase a competing product than to pay the back maintenance fees to get an existing app upgraded. -Malcolm From: Jeff Johnson [mailto:[email protected]] Sent: Wednesday, February 03, 2010 4:59 PM To: NT System Admin Issues Subject: OT: Rediculous Support Clause Here is a clause in an agreement that I have never understood nor agreed with. I am curious if it is even legal??? In the event You desire support to be reinstated following expiration, You agree: 1) to pay a reinstatement fee equal to the current annual support fee and any unpaid support fees from the date of expiration to the date of reinstatement; and 2) to pay for at least one additional year of support services from the date of reinstatement. Jeff Johnson Systems Administrator 714-773-2600 Office 714-773-6351 Fax hydraflow ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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