That's true, although it depends on the app and how entrenched it is within your organization. For admin-level tools it might be easy enough to switch. No one is doing that with a CRM or ERP system every few years (or even a tape/disk archival system)
-ASB: http://XeeSM.com/AndrewBaker On Thu, Feb 4, 2010 at 8:45 AM, Malcolm Reitz <[email protected]>wrote: > That’s pretty common in large enterprise applications; we see similar > clauses frequently. The vendor doesn’t want you to drop support as that is a > steady income stream. > > > > It doesn’t always work in the vendor’s favor however. We have switched > applications at times because it was cheaper to purchase a competing product > than to pay the back maintenance fees to get an existing app upgraded. > > > > -Malcolm > > > > *From:* Jeff Johnson [mailto:[email protected]] > *Sent:* Wednesday, February 03, 2010 4:59 PM > *To:* NT System Admin Issues > *Subject:* OT: Rediculous Support Clause > > > > Here is a clause in an agreement that I have never understood nor agreed > with. I am curious if it is even legal??? > > > > In the event You desire support to be reinstated following expiration, You > agree: 1) to pay a reinstatement fee equal to the current annual support > fee and any unpaid support fees from the date of expiration to the date of > reinstatement; *and* 2) to pay for at least one additional year of support > services from the date of reinstatement. > > > > *Jeff Johnson* > > *Systems Administrator* > > 714-773-2600 Office > > 714-773-6351 Fax > > [image: hydraflow] > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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